The staff at the company were very friendly and enthusiastic. I am very satisfied! However, the map address and the physical address of the store did not match, which caused me to take extra steps when scouting the location beforehand.
The queue was too long, and the service experience was very poor. At San Francisco Airport, it took 1.5 hours to handle the paperwork and another half an hour in line to pick up the car! The car model felt much smaller than what was reserved, but I couldn't wait in line any longer.
“Highly recommended, pleasant & friendly rental service.”
About Dollar:10.0/10
Ended up hiring a larger car as we had increased luggage and car we had planned to hire was same spec as what we had at home which would no way fit everything in. Wasn’t cheap overall, bur given good daily price on increase. Service was fantastic and went out of their way to assist with child car seats etc.
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