Had an upgrade which was appreciated as my car had broken down and daughter getting married that day. Faff around as car not full and had to get original guy to confirm on return this was case
“Poor value for money with dirty damaged cigarette smelling car.”
About Hertz:5.7/10
The car was damaged on every single panel but not documented. I found a lot of clearly visible damage not in their documentation that I could have been held responsible for on return and been charged for if I hadn’t insisted on the damage being recorded properly. The car smelt of cigarettes and was dirty on the interior. The car was not inspected on its return just the mileage checked. Never using Hertz again.
About QEEQ:8.0/10
I did a last minute rental so I was happy with the service.
Booked estate car and received hatchback which caused luggage problem. Charged for insurance I had already payed for
About QEEQ:8.0/10
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