NO BIRDS CAR RENTAL REVIEWS IN AUSTRALIA

It was okay.

This is my second time renting, and it's consistently excellent.

The vehicle we had, the Toyota Corolla, was superb, fuel-efficient, comfortable, safe, and ideal for our visit to Perth. Had all the bells and whistles and Android Auto worked perfectly. We were in and out within 10 minutes to collect and drop off the car and the staff were friendly and helpful. Only one minor thing was the cleanliness of the windscreen - could have been better.

The QEEQ booking platform was simple and logical to use and the Price Drop Protector worked perfectly. Great system communication kept us informed of the booking at all stages.

Satisfied

The day before, I went to the car rental office to change the pickup time. The female manager I met was very helpful and assisted me in modifying the pickup time. However, the next day when I went to pick up the car, the male clerk proceeded to add full insurance (14 AUD/day, cheaper than QEEQ) without my consent. I repeatedly said I didn't need it, but he insisted on selling it. This was my first time encountering such a situation in Australia after renting cars multiple times. He then gave me a car with some chips on the front windshield. When I pointed them out, he refused to note them down on the pickup form, claiming they were minor issues. Given that he had just added the full insurance without my permission, I no longer trusted him. Fearing I might be charged during the return, I insisted on speaking to the manager on duty and got a brand-new car instead. Throughout the rental process, apart from that male clerk (whose staff name seems to start with 'A', but I couldn’t see clearly), everyone else was great. The car was new and fully equipped. Overall, this is a good car rental company.

Very satisfied

Very good

Very satisfied

Friendly service

Overall satisfied, but they tried to sell me insurance for 14 AUD per day when picking up the car.

The staff was extremely friendly.

Great service, offered an upgrade to a SUV for an extra $2 per day to accomodate our luggage.

The car rental company provided excellent service and gave us a brand new car without pushing additional products.

Car was new and clean

Corolla Hybrid was an excellent car - very frugal on petrol and comfortable to drive. Pick up and drop off were relatively easy.

the booking platform is easy and rates are competitive. However I keep earning points but cannot work out how to spend them.

Great service

Everything else was fine. The car is relatively new, with a bit over 30,000 kilometers.

You need to call the store with an Australian phone number. I couldn't get through with my domestic number, but my friend was able to reach them using an Australian number.

Service was excellent and the vehicle was economical comfortable and reliable thank you

Quick