After arriving at the shuttle pick-up point, I tried contacting the store with my domestic phone, but for some reason the IVR system didn't work, making it impossible to reach the store. However, the store staff provided good service; both picking up and returning the car were smooth. I even took the company shuttle to the airport, which was heartwarming. Overall, I am quite satisfied with my first QEEQ overseas car rental experience.
counter staff were excellent, flight was delayed they stayed back to ensure I could continue my journey as I had a three hour drive to complete that night.
About QEEQ:8.0/10
not sure if the price did drop you took full amount of money and have yet to see any returned. normal practise for rental companies. it would be better to inform customers of how much time they should expect to allow once at the airport to picking up the car.
Upgraded to a larger SUV. Which we were happy about but other drivers may not have been comfortable with it.
But we were experienced with that size and appreciated the upgrade
About QEEQ:8.0/10
We need to get more familiar with the insurance and protection terms.
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