“Nice car, not very good service for picking up the car”
About Apex:7.0/10
Apex had not received my details nor payment after booking thru QEEQ. As my flight was delayed and I arrived at my destination late (4:30pm), apex refused to pick us up from the airport because they state last pick up at 4pm. They offered to call me a taxi at my cost and they close at 5pm so I was struggling to make it in time. They had no details nor payment thanks to QEEQ so I couldn’t even get a refund.
The car itself was great. Drop-off was very quick and professional.
We were early for the pick-up and we had to wait for 1,5 hours, because there was no flexibility on the booked time. The mail I sent a week before to announce the earlier arrival was ignored.
“Good ... apart from the unexpected currency conversion fee!”
About Apex:9.0/10
The Staff at Apex were very friendly and efficient.
The Airport Shuttle service was prompt at both pick-up and drop-off ... and very convenient.
About QEEQ:10.0/10
An overall good experience with QEEQ.com
Just a note, however ...
QEEK.com are based in Dublin, Ireland, therefore bookings made through them in any country other than Ireland will incur a currency conversion fee from your credit card issuer.
It's not a huge amount, but in my case it added 2.95% to the cost.
For full and fair disclosure, it would be good if this were mentioned somewhere on the Website ... which otherwise gives the appearance of being "local".
(( I am from Australia ))
The car is very efficient and easy to drive, the extras are very helpful such as the reverse camera and the Bluetooth connection.
The staff is incredibly helpful and kind.
The hole process was quick and easy. Definitely recommend!
About QEEQ:10.0/10
Easy booking, user friendly, nothing to complaint about
The car and the pick up and drop off experience at APEX was perfect.
Fast, friendly and no problems.
About QEEQ:10.0/10
Very good website that works great.
Everything very clear and logical.
Will rent cars via QEEQ again.
Price always beats the competition from my experience.
Apex is my top choice for car rentals in Australia and New Zealand. The cars are new, the service is excellent, and the vehicle condition is great. I brought my own navigation mount and upgraded to a Staria in Melbourne. We were five people with one 28-inch, one 26-inch, two 24-inch, and one 20-inch luggage, and we had plenty of space. I adapted to driving on the right-hand side within half a day, as I had lived in the UK for a few years. Driving etiquette is very similar to the UK, making it an easy transition.
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