EAST COAST CAR RENTAL REVIEWS IN AUSTRALIA

The car was great. The lady who served us when we picked up the rental didn’t really explain why we were paying more money. I thought l’d paid everything l needed to. Apparently the extra money was to remove the excess. I wasn’t really given a choice of not doing this. On returning the car the staff member was very helpful and friendly.

They were prompt in let me know what the extra money was for. Give good discounts.

Satisfied

No

I would prefer to pick up at 11pm from airport

Would prefer to pick up from airport after late flight

Very good car provider. Everyhting went smooth and I had no problem at all renting or giving it back. I recommend it!

No price drop for he reservation, I'm confused how it works because sometimes it's cheaper but the price does not change, even as a Diamond client. But overall very easy to book!

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The car had a few electrical issues. It would show hazard lights when going over a bump. Sometimes it would start but not want to go anywhere. When driving in the middle of a lane it would try to pull the car over closer to the line. East Coast have been informed of this. The Haval is has uncomfortable driver seating. The headrest angles in too far and gives the driver a sore neck. Not sure we would rent one again.

Not realising you are overseas, I was charged an extra fee. If I had known that I would have used a different credit card. I am not sure it worked out any cheaper than hiring direct through supplier here in Australia.

Price was very reasonable and location good as we stayed in Collins Street Melbourne so it was a 500-meter walk or you could catch the tram.

Booking Platform was OK but never got to use Price platform.

Check in staff was very courteous, knowledgeable, and polite.

Great good customer service.

The only thing l would have anything to say is its an expensive thing to hire. You have lots of adds about being good value and incentives but it still works out being an expensive thing.

No all okay

Car supplied better than expectef

Voucher worked well

Really easy to use. Great cars. Fabulous service from staff… they supported me when my car was crashed into while parked in a car park overnight. It needed to be towed so East Coast sent me a brand new car!

All good, no problems.

Friendly service and simple process

Not too happy the Insurance coverage. Had to pay additional AUD$130 as the one bought from QEEQ was not comprehensive, according to East Coast. This was not highlighted in the QEES website during booking.

The details of insurance coverage as i had to pay more at desk.

Such amazing value!

Helped me find the best price

Excellent service

Everyone there has done a good job

It is easy to navigate and great price too

East Coast reached expectations with car, customer service on pick up and return. The negative Deposit of $1000 can be held for up to 2 months. Other hire companies hold for usually 3 to 5 days after vehicle return.

Easy to use. Very happy with Qeeq doing the research for me

They forced me to pay 1000 dollars as a bond. And I ve told them it is a change in terms and conditions and they told me pay insurance 150 more or 1000 dollars bond or we can't give you car after I came there.

Easy location in airport

Easy booking, good price, easy to manage and cancel