EUROPCAR CAR RENTAL REVIEWS IN AUSTRALIA

Le service a été très lent et long. De plus, on nous a chargé deux jours au lieu de 1. La réservation était pour 9h00 am mais notre avion est arrivée tôt. On nous a donné l'auto vers 8:35 am mais on ne nous a pas dit de retourner pour avant 8h35. Nous avons retourné l'auto à 8:40am le lendemain. Et malgré tout, u e charge de 2 jours. Un vrai vol. De plus, nous sommes retournés au comptoir pour discuter de la situation et la personne ne voulait même pas nous parler et a manqué de respect. Aucun changement ni remboursement. Europcar, c'est fini et nous ne recommanderons jamais.

Total unflexibles Personal

Car was in a very good condition and didn't have any damages. We did have to wait a very long time at the Europcar counter to get our keys. They should have also mentioned that the drop off location had changed.

Was easy to find the type of car we wanted and for the dates booked. Customer Support was helpful in figuring out the new location of drop off.

Car was brand new. Staff was friendly and explained everything clearly.

As I was organised the trip for guests who are paying for the trip including car rental fees. Even though I was the main driver, the guests still will to use their credit card to pay. However it was not feasible under your policies. This should be more flexible.

Yes car was near new and fantastic.

追加でカーナビ付きに変更出来てよかったです

They provided an upgrade on the vehicle which was great as the vehicle provided was perfect for our trip.

Pretty good to navigate and provided very competitive pricing.

Good company, good cars

Useful platform for booking convenient, appropriate and affordable cars or other vehicles

No not at all

The car was far below our expectations!! … and several issues during our rental significantly impacted our trip. Key concerns have listed above.

Plan to arrive early though because check-in took almost an hour

Great and meet expectation

Great and meet expectation

Europcar are a good well established company providing a quality vehicle and a satisfactory customer service

All went seamlessly well

The car rental company was fantastic . And i really can’t say enough about the staff . I can’t remember the young ladies name but she really made the whole experience a breeze . I would really recommend this company to any .

This company was great to work with . I didn’t see that much of a price drop . But it was a good experience just the same .

So easy to book. Wouldn’t hesitate to use again or recommend

Perfect

Service fine, car awful.

No complaints with Europcar, excellent service at the desk. Made the collection process really simple and easy. Even though we got given a slightly different car than requested, the car we got was perfect. Brand new with all the extras. A real good quality car meaning our road trips was very comfortable.

Second time using Qeeq and have 0 complaints. I didn’t hesitate to use Qeeq for our 5 day trip to Tasmania after our excellent experience 2 years ago. Used Qeeq insurance too, and that made it a whole lot less stressful as I didn’t need to panic when some companies scare you into buying additional insurance as I knew I was all covered. 100% recommend Qeeq if you’re visiting Australia, their deals are spot on meaning you can get the car hire and insurance cheaper without missing out on quality cars. We’ll be back if we need to hire again!

The car was good and as expected.

Car exceeded my expectation. Very helpful and good service. Booked at last minute car was ready at other end.

Na