EUROPCAR CAR RENTAL REVIEWS IN AUSTRALIA

Le service a été très lent et long. De plus, on nous a chargé deux jours au lieu de 1. La réservation était pour 9h00 am mais notre avion est arrivée tôt. On nous a donné l'auto vers 8:35 am mais on ne nous a pas dit de retourner pour avant 8h35. Nous avons retourné l'auto à 8:40am le lendemain. Et malgré tout, u e charge de 2 jours. Un vrai vol. De plus, nous sommes retournés au comptoir pour discuter de la situation et la personne ne voulait même pas nous parler et a manqué de respect. Aucun changement ni remboursement. Europcar, c'est fini et nous ne recommanderons jamais.

Total unflexibles Personal

Car was in a very good condition and didn't have any damages. We did have to wait a very long time at the Europcar counter to get our keys. They should have also mentioned that the drop off location had changed.

Was easy to find the type of car we wanted and for the dates booked. Customer Support was helpful in figuring out the new location of drop off.

Car was brand new. Staff was friendly and explained everything clearly.

As I was organised the trip for guests who are paying for the trip including car rental fees. Even though I was the main driver, the guests still will to use their credit card to pay. However it was not feasible under your policies. This should be more flexible.

Yes car was near new and fantastic.

We were a group of 6, and the trunk had enough space for all our luggage, which included 5 suitcases.

追加でカーナビ付きに変更出来てよかったです

Good company, good cars

Useful platform for booking convenient, appropriate and affordable cars or other vehicles

No not at all

Very good, the car exceeded expectations, efficient service

The car was far below our expectations!! … and several issues during our rental significantly impacted our trip. Key concerns have listed above.

Smooth friendly service

Good service, good price

There might have been a mistake in recording the mileage when returning the car. They insisted that I drove over 400 kilometers and deducted more than 100 dollars from me. In reality, I only drove within the city and it definitely wasn't over 100 kilometers. After several communications with the rental company’s customer service, this amount was refunded.

Great and meet expectation

Great and meet expectation

Europcar are a good well established company providing a quality vehicle and a satisfactory customer service

All went seamlessly well

The car rental company was fantastic . And i really can’t say enough about the staff . I can’t remember the young ladies name but she really made the whole experience a breeze . I would really recommend this company to any .

This company was great to work with . I didn’t see that much of a price drop . But it was a good experience just the same .

So easy to book. Wouldn’t hesitate to use again or recommend

Perfect

Service fine, car awful.

Car exceeded my expectation. Very helpful and good service. Booked at last minute car was ready at other end.

Na