Excellent service. This was the first time I have ever hired a car to visit my family and was overwhelmed with so many choices. So glad I went with Bayswater and will certainly use them again.
“Great experience and how all car rentals should be like”
About No birds:9.0/10
No birds is how all car rentals should be. Easy processes, collection and drop-off. Great staff, easy to find and good selection of cars
About QEEQ:10.0/10
QEEQ very good app and easy to use. Able to make good savings upon bookings and price monitoring. Service is also very good if any issues that need support with.
The car was in superb condition, the process of pick up and drop off was supported by their shuttle from the airport. Fully recommended!
About QEEQ:10.0/10
Customer service team was very responsive. Managed my flight delayed request well with less hassle upon my arrival. Important to immediately contact their customer service team should you need to do any changes on your booking. Email responses and chat was well managed.
The speed your staff handled the pick-up and drop-off was excellent, but I was annoyed my vehicle was no waiting at the airport as I did request "airport pickup" meaning for the vehicle, NOT ME in a bus to your office!
About QEEQ:10.0/10
When booking through your website I requested "airport pickup" of the hire vehicle and what I got was "airport pickup of me in a bus to rental office after making phone call", so I was delayed in my "drive-away from the airport" time-frame which was an inconvenience.
It was very hard to get to them.
Being a visitor, it is not easy to land in a foreign country and being expected to call the car rental to get them to come pick you up. This process needs to be thought through.
On the booking confirmation the price to pay at the counter was 411.90$ this price miraculously increased about 30$ when we needed to pay and nobody could tell us why. No birds put the blame on qeeq.
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