Gaziantep Havalimanı'ndan 3 günlüğüne kiralama yaptık. Havaalanına indikten 5-6 dakika sonra karşılama için bir görevli geldi. Kiralama ofisi havaalanı dışında olduğu için araçla bizi oraya götürdü yol kenarında işlemleri yaptık aracı kontrol ettik ve aldık. Herhangi bir sorun yaşamadık. Dönüşte de aynı şekilde havaalanı yolundaki ofislerine girdik. Hiç beklemeden görevli arkadaş ile beraber havaalanına gittik. Herşey çok hızlıydı. Sadece aracı boş alıp boş vermek biraz sıkıntılı :)
This was our first time driving abroad, and choosing QEEQ made the trip very pleasant. The car was in great condition and the service was excellent. Picking up and dropping off the car at the airport was easy to find, but we did have some trouble with language communication.
We forgot to ask if it was HGS or OGS when picking up the car. Later, we were told the car had HGS, and we needed to buy a package for 20 Euros to use it. We bargained it down to 50 Lira, about 75 RMB, as we only used it for a small segment from Ephesus to Izmir and from Pamukkale to Ephesus. Others in our group paid around 30 Lira, and they were charged only for the actual usage of the toll roads.
Additionally, a 700 Lira pre-authorization was placed after returning the car. Just yesterday, I noticed a 1 Lira charge, and I'm not sure why.
They were not patient in answering questions. For instance, the fuel tank indicator wasn't clear, which resulted in the car running out of fuel on the road. They also didn't mention anything about highway issues.
They said there would be someone holding a sign to pick us up upon arrival, but after everyone in our group was picked up by various other people, nobody was there for us. We called and it took ages for someone to come, which seriously disrupted our schedule.
Arrived at the time of changeover from old to new airport. No staff awaiting as promised, struggled to find a taxi to the pickup point outside the airport, and the driver not speaking English at all. I had to pay for the taxi trip to the pickup point myself. The car had no fuel in it (the fuel light was flashing) at 03:00 and had to find a nearby station urgently.
On arriving at the aiport I was expecting to be picked up as I was told it was a meet and greet by Easyrentcars. No one was waiting for me on my arrival so I walked up to the Car office which is not too far thankfully about 5 mins walk. On arrival I waited 45 mins to get my car. It seemed that I had been overlooked and my car was not ready despite me arrving 15 mins later then my reservation time. I was disappointed in the time it took to get my car but I was still pleased with the service of the staff as they allowed me to drop off the car later since I had recieved it late and also did drop me off to Terminal 2 which is about a 5 min drive away and I was unaware it was not the same international terminal I had arrive near. So I was grateful for the service despite the initial disappointing first impression. The car was scraoed up a little but what I would say is if you are driving in another country where you are not used to it is always best to not get a pristine car as anything from chips from the road flying at the car, other road users or your inexperience of friving on the right hand side could damage the car. All in all I would recommend the Cizgi based on value, service and teh car they give you.
About QEEQ:10.0/10
The website was easy to use, staff contact you wuickly with any questions you need answered and it defo give you a great price.
Experience was good, but there were some small inconveniences. Taking the car lasted about an hour and a half, initially I did waiting for the car to be washed, and then I waited for the staff to find out how the GPS works. The GPS received was in Turkish and we were unable to use it, but we finally got our money back.
Employees do not know English, which made communication quite difficult.
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Nick Arthur
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