ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

The car was just right for us. It had been cleaned thoroughly before we picked it up and it was exactly what we needed. Unfortunately there had been a problem at pickup, where we were told that they didn’t have any more automatic vehicles left at all. It was a bit stressful as I don’t drive manual, but eventually they sorted it out and we got the car that we had booked.

Good platform, easy to use.

Long wait times

I am disappointed with Alamo's counter staff. Even our pick up time was 09:00, we arrived at the counter at 08:30 and we could pick up our car at 09:50! If I would drop off the car 50 minutes late, most probably I would have to pay for additional time. It was pleasure travel and time was important. I will never rent a car from Alamo!

I am happy to use Qeeq.com for the competitive price

The car, while small, had everything we needed.

Excellent staff, really friendly and the car was almost new and had a great sat nav system as standard. Great experience.

Efficient

Average

Enterprise is more reasonable since they won't charge you for slightly less fuel when returning the car. Alamo, however, charges you unless the tank is full. It's practically impossible to return the car with a completely full tank after driving to the drop-off location.

Very helpful staff

The car meets our expectation. Pick up and drop off are easy. Staffs are good.

Easy to book. Everything is great.

The people working were very good. Especially the guy on the return. Quick, efficient, polite. Will aim to rent with these guys again

The only issue we have was only while picking up the car. We came on time at 9am however the car was not ready. We have to wait for them to clean the car and we told them that we were rushing. Once we get the car, we ask the staff if we need to do anything else, complete the paper work or make any deposit payment twice but he said ni. We left the place and we got a call asking is to turn back. It’s a miss communication internallh they need our credit card details for deposit. We cant turn back and I have to provide my details via the phone. Service at this Centre definately need to be improved.

Easy and smooth transaction. Rate was competitive!

The service and staff were excellent and I highly recommend booking with Alamo.

The car was much better than we expected.

It was great, I checked a few and QEEQ was definitely the best

El depósito de la reserva me comentaron que me devolvían sobre la marcha y el Coche lo entregue el sábado a la 01:00 de la madrugada y aún no me han hecho el reembolso

Service was satisfactory.

I booked a small premium, they had no Options only I’ve car in a class above that had scratched and wasn’t in good condition! Usually Alamo are good but this time let me down abit.

Car adequate Serivice good Car NOT provide with full tank. Actually Empty Shortage of gas locally meant a stressful 45 mins after pick up looking for a gas station. This was not acceptable after a transatlantic flight with 5 tired people

Excellent

The booking was easy, simple and verified fully to know we had a car. At Alamo, the staff were extremely efficient and totally professional, they couldn’t do anymore to help us. I say this as I needed to get to and from the train station, whereby they assisted in giving me a ride at pick up and drop off, which was extra to requirements and this courtesy helped us no end. Can’t thank them enough for the assistance given. Totally totally recommended.

I have to say, it was as expected, details placed online and go through the service required and pay at the end. No problems and quite formal, will say that the prices were good and selection of available cars to hire was extremely good.

I booked Mercedes E class as the car boot space is quite big. However I was given a BMW330 or another alternative car which car boot space is even smaller. I had to send my big luggage to my accomodation by uber. BMW330 can only store 1 big luggage and one hand carry. It is very small as compared to Merc E class.

Pretty easy to use Qeeq, comparable to other platform. The payment was smooth as compared to others. That what made me rent from Qeeq as my payment didnt get through a couple of times with another provider tho' I was using the same credit card.

Good attitude