Unreliable! The contact information provided by the platform was incorrect, which made it impossible to reach them upon arrival. The platform's customer service and local 'guides' were of no effective help. Eventually, with the assistance of local Chinese residents, I managed to find the pickup location. When I later contacted the platform to report the issue, both the platform and YESAWAY refused to take responsibility.
The car's trunk was scratched by the garage door, and I was charged 2000 NZD for repairs. Although I expected car repairs to be expensive in New Zealand, local friends informed me that this quote is twice as much as a 4S shop, which is quite unreasonable.
Honestly speaking, be mindful when returning the car as they may try to charge you more. I was charged 3500 THB for a barely noticeable scratch, not even worth repairing. I recommend choosing other brands. It's a rip-off.
The car was old but functional. The reserved child safety seat was damaged and unusable. Additionally, the safety seat was a basic model costing about 100 RMB on Taobao, so its safety is questionable. It seems its main purpose is to avoid fines.
I had reserved a child safety seat, but it was a very basic model costing around 100 RMB on Taobao, which looked unsafe and was actually very dangerous. Moreover, it was broken and couldn't be used as the safety buckle wouldn't close. They had no replacements available, so my child had to be held for three days, which was very unsafe. Secondly, the car was quite old, a Toyota Altis with over 120,000 kilometers. While the exterior paint looked new, the interior was outdated, and the leather seats were dirty and worn, though the cleanliness was acceptable. Overall, I don't recommend Yesaway car rentals, even for flash rentals. They don't seem to take renters' safety seriously, especially with their joke of a safety seat. If you are traveling with a child, I suggest bringing your own simple child safety seat. Using and discarding it afterward would be better than the one provided by the rental company. It seems all of Thailand uses such basic safety seats. Southeast Asia might still be in an era where safety seats are merely to avoid fines and not genuinely for children's safety.
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Abigail Harrod
-
-
-
-
View more >Rupert Hansom
-
-
-
-
View more >Ula Eisenhower
-
-
-
-
View more >Catherine Connor
-
-
-
-
View more >Jamie Wolf
-
-
-
-
View more >Dora Edgeworth
-
-
-
-
View more >Nat Henrietta
-
-
-
-
View more >Camille FitzGerald
-
-
-
-
View more >York Murray
-
-
-
-
View more >Penny DuBois
-
-
-
-
View more >Pearl Sailsbury
-
-
-
-
View more >Christian Kingsley
-
-
-
-
View more >Oscar Evelina
-
-
-
-
View more >Rodney Raman
-
-
-
-
View more >The car was old but functional. The reserved child safety seat was damaged and unusable. Additionally, the safety seat was a basic model costing about 100 RMB on Taobao, so its safety is questionable. It seems its main purpose is to avoid fines.
I had reserved a child safety seat, but it was a very basic model costing around 100 RMB on Taobao, which looked unsafe and was actually very dangerous. Moreover, it was broken and couldn't be used as the safety buckle wouldn't close. They had no replacements available, so my child had to be held for three days, which was very unsafe. Secondly, the car was quite old, a Toyota Altis with over 120,000 kilometers. While the exterior paint looked new, the interior was outdated, and the leather seats were dirty and worn, though the cleanliness was acceptable. Overall, I don't recommend Yesaway car rentals, even for flash rentals. They don't seem to take renters' safety seriously, especially with their joke of a safety seat. If you are traveling with a child, I suggest bringing your own simple child safety seat. Using and discarding it afterward would be better than the one provided by the rental company. It seems all of Thailand uses such basic safety seats. Southeast Asia might still be in an era where safety seats are merely to avoid fines and not genuinely for children's safety.
Marico Sheridan
-
-
-
-
View more >Dale Clapham
-
-
-
-
View more >Fay Snow
-
-
-
-
View more >Agnes Powell
-
-
-
-
View more >Brook Horace
-
-
-
-
View more >Bernard Sara(h)
-
-
-
-
View more >Hot Destinations For YESAWAY
Pay for Car Rentals with Crypto