YESAWAY CAR RENTAL REVIEWS

Very satisfied, the staff were patient and meticulous, a very pleasant experience

The service of the staff in Thailand was fantastic!

Great service attitude

Yesaway were amazing. The car was spotlessly clean (25k on the mileage). The staff at the handovers were very helpful, kind and efficient. Great communication with the team through WhatsApp to arrange pickups and drop offs. Nice touches in the car with phone holder, usb charger, and an umbrella. Thank you to all the team at Yesaway Chiang Mae, you were awesome.

I had a little tech hiccup with the platform that I couldn't see my booking in the app the night before pickup. I had email confirmations but not the voucher. Luckily the customer support staff I contacted on the app were great and resolved this very quickly. Thank you

Very satisfied. I rent from this company every time I come to Phuket. Great service, professional, and the pick-up and drop-off process is quick and convenient.

Good

Good

I love that I received the car I booked and it wasn't a "similar vehicle". Big ups for that!

The booking process was extremely easy and picking up the car through the provider was also easy!

Great service, convenient and fast

Car was old and too small. uncomfortable to sit. Not used to driving old style.

Satisfied

Rented a car for 5 days and exchanged four vehicles. Very good experience.

Rental company that you can rely on based on my last experience. If you want to have worry free self drive trip, it is highly recommended to include AXA full insurance cover.

Apart from one staff member in a red uniform whose lack of smile and stiff conversation made me somewhat dissatisfied, the other employees were very friendly and had a good sense of service. Moreover, the car I received was different from the one I booked, and the store didn’t explain this when I picked up the car. It wasn’t until I returned the car and inquired that the staff said it was because the original model didn't have snow tires, so they replaced it with one that did. I bought insurance at the store, but when I called to discuss return details, the staff initially claimed we hadn’t purchased any insurance. It wasn't until I insisted she check carefully that she realized we had full coverage. This is my experience feedback.

The South American guy who picked us up was very enthusiastic. He arrived shortly after we called him once we got our luggage.

Very satisfied

Very satisfied!

Very satisfied, extremely satisfied. The staff were kind and friendly, just like family.

Very professional, no unnecessary chatter.

Excellent