THRIFTY CAR RENTAL REVIEWS IN CANADA

The original car I reserved wasn't available at the location, so the staff replaced it with a Nissan SUV, which met my needs.

The counter staff Bobby was excellent in his service. The cleanliness of the car could be better.

Dostaliśmy auto z wyższej półki. Lepsze, większe i wygodniejsze, za te same pieniądze.

Bad organization at counter desk. More than 1h30 To get the vehicle

Easy to use, easy to access

1. Forced additional charges for insurance at the site, no car provided if not accepted; 2. No response from customer service when calling; 3. Post-travel coordination with the rental platform was unhelpful, issues were passed on to the rental company, claiming lack of on-site evidence. Are we supposed to take photos or videos of foreign staff? 4. Extremely slow response, took three months to get a dismissive reply, stating the issue couldn't be resolved.

Had to wait over 2hours from when I arrived at the counter to when I finally got my car. They didn’t have any cars available so I had to wait for one to arrive. They did end up giving me a larger size vehicle but that’s probably because they had no other options.

Easy to use

The car was late and the desk was hard to find, sign hidden behind a column. The car was low on fuel compared with the documentation

Everything was very easy

Attente très longue pour récupérer le véhicule. +d'1h30, et le professionnel nous a dit que c'était moins que d'habitude. Sinon bonne expérience pour la suite

Ok

Got upgraded to an electric vehicle (polestar) which was great but car was only 30% charged. Good thing I didn't have to go far the first day.

Added 2 additional drivers added at pick up with no issues.

We booked a Toyota Camry or similar, but ended up with a small Nissan (Kicks) when we picked up the car. We had a lot of luggage and had to force everything into the trunk, which was very difficult and frustrating. When returning the car, we also had a very unpleasant experience. The rental company staff saw that the fuel tank wasn't full (I refilled it but used some while driving from the hotel to the airport) and charged us an unreasonable fee for the missing fuel. They recorded the charge in their system without my explicit consent. My wife tried to discuss it with them but was told to be quiet because she wasn't the primary renter. The whole process made us feel like we were being scammed. We disagreed with their handling of the situation and were in a standoff for a while. Then the staff member called security and demanded that we remove our luggage and clear the car. We were extremely dissatisfied with the staff member's attitude and handling of the situation.

The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently. There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.

The car model did not match the booking, I reserved a Camry but got a Corolla.

言葉の壁はありましたが丁寧に笑顔で説明してくれました。

安く借りることができました。

Voiture performante et sobre en carburant. Très grands espaces à bord et coffre également. Aucun souci à la restitution, simple et efficace.

Facile d'utilisation, aucun acompte versé avant la prise en charge du véhicule.

Ravi was an absolute legend. Couldn’t have asked for better customer service. 5 stars!! ⭐️

Great booking platform that I use all the time. I found a super deal!

Nous avons attendu 3 heures au Guichet pour obtenir le véhicule. Le personnel méchant et sans scrupule. Je n’ai jamais vécu un service si déplorable. Le véhicule attribué était endommagé dans la carrosserie.

they did everything as expected. So we really enjoyed our trip.

Nous avons été pris en charge de façon très acceuillante et très professionnelle par Ariel, que nous tenons a remercier personnellement.