THRIFTY CAR RENTAL REVIEWS IN CANADA

Acceptable

Returning the car to a different location is not allowed, very frustrating. Refund the deposit

When I arrived 30 minutes early to pick up my car, the first staff member told me to come back in 15 minutes. When I returned after 15 minutes, another staff member told me to wait another 15 minutes. This was really frustrating.

The car had quite a bit of mileage on it, like 50,000km, so it feels pretty worn out.

Booking is easy n smooth. Still not sure how The Golden Membership works. I m assuming all my car rental bookings via QEEQ will be covered by Golden membership (PAI) which I had paid for a year membership, but for Hertz booking, I will need to pay extra to get PAI coverage, which is confusing.

Service impeccable!!! Rapide, professionnel et aimable

The best!! Toujours le meilleur prix

Courteous and friendly staff

Easy to access and use website.

Tanvir and Lana were both amazing, very personable and generous with their time.

It worked well and there was no issues once we arrived at Thriftys.

This was the first stop of the trip, everything went smoothly. However, the rental on the 28th was very unpleasant! The agent couldn't understand my Chinese driver's license and insisted that the Valid Period: 2022.3 to indefinite meant it had expired. They refused to rent the car to me, almost causing me to sleep in the airport.

It was okay, no upselling.

Overall very satisfied. Just cross the road after exiting the airport to reach the car rental company. No waiting in line, just provide the reservation information, get a brief explanation, and take the keys.

NA

I already have insurance.

The car pickup is not at Terminal 3; you have to take the skytrain to Terminal 1. There was a minor scratch on the lower right front corner, so I took a photo. When returning the car, the staff exaggerated and said it would cost seven or eight hundred. They told me the amount would be deducted from my credit card. I informed them that my rental insurance covers all costs and asked them to discuss it with my rental company.

You don t want to gire more people in Montreal…. Fucking result

None

un temps de récupération anormalement élevé avec des agents complètement dépassés par la situation. remise d'un véhicule électrique alors que j'avais demandé un SUV. Explications données en moins de 5', véhicule déchargé. obligation de modification du parcours pour s'adapter aux bornes de chargement

RAS

Average attitude, some upselling

The staff's attitude was not very good. I don't know if it was just towards Chinese people or everyone, but we had to wait 5 hours to get the car!

Très bonne accueil. Je suis arrivée très en avance. Le loueur a tout fait pour que je puisse récupérer mon véhicule avant l'heure prévu. On m'a même proposé un véhicule d'une catégorie bien supérieur mais en étant toute seule j'ai préféré la laisser à d'autres personnes qui étaient 2. On m'a donné une essence au lieu d'une voiture électrique car moins évident pour moi à gérer la voiture électrique donc je suis très satisfaite. Le loueur m'a aussi conseillé sur l'importance de prendre une assurance tout risque sachant que je prenais le véhicule pour au moins 15 jours et que je faisais un road trip. Au moins j'étais rassurée tout au long de ma location. Mais à aucun moment il ne m'a forcé à la prendre. Il m'a juste donné les avantages et les risques et la décision me revenait.

Très facile à utiliser le site pour la réservation et le fait de pouvoir annuler jusqu'à la dernière minute est un vrai luxe. J'ai réglé sur place. Très bien.

The service was great but i had to wait for about 20 min to speak with the counter staff since there was already a customer dealing going on.

Great site! Keep up the good work

Renting process was fluid, fast and courteous , only nice things to say!

Everything as promised, I can only speak good about them.