THAI RENT A CAR CAR RENTAL REVIEWS

Very satisfied! It's very friendly for someone like me who is not good at English!

Very quick and efficient.

Very satisfied

Very good

The vehicle's condition was average. When idling for long periods, the air conditioning stopped working and needed a restart. It seems like there might be an issue with the thermostat.

They charge an extra 500 yuan after 10 PM, so I picked up the car the next day as I was staying near the airport.

Very satisfied, the staff was very friendly, and the car was brand new!!!

I recommend everyone avoid renting from this store. I believe they intentionally make customers pay damages. During my car return, the actions of these two staff members were very dubious. I've rented cars in Phuket around 8 to 10 times, and never experienced something like this. Here’s my experience with picking up and returning the car. When I picked up the car, I noticed scratches all around the vehicle, including the tires and rims. I took photos with my phone, but the two staff members seemed impatient and said it was no big deal. When I was about to drive, I realized the left side mirror couldn’t be adjusted and called the staff to fix it. Fifteen days later, I returned the car in the evening, driving it to the parking lot. Two staff members came over to inspect the car, acting rather strangely. They immediately went to check the front windshield and found a tiny spot. They then asked if I had photos from when I picked up the car. I showed them the video I took, but they insisted the spot was my fault and that I had to pay for it. I carefully reviewed the video and found that the spot was already there before I took the car. After some dispute, they reluctantly accepted that I didn't need to pay. However, the whole process felt like a setup to make me pay. It seemed like they already knew about that spot. I believe many people have had to pay because of this. I suspect this will continue happening, so I advise everyone not to rent from this place. Really, if you have to rent from here, make sure to take detailed photos of every inch of the car and the glass. They will make you pay for the smallest mark. I suggest the car rental company investigate if this store is suitable for partnerships.

Very satisfied, both pickup and drop-off were smooth.

Fast and efficient, but the car was a bit old.

It would be better if there are more obvious signs, such as larger BANNER and flags. It will be easier to find the PICK UP position.

I have no objections after checking. Of course, if more savings can be made, the customers will naturally be happier.

Excellent service

Quick and simple. The car had several scratches, but since I purchased the insurance package, the staff pointed out all the scratch locations and assured me that the insurance would cover any damages. No smoking or durians in the car. Minor sand brought from the beach can be ignored.

Very good.

The staff had a good attitude.

Satisfied

Return process was quick, but finding the location was difficult.

Smooth communication

Satisfied

Overall service is very good