RIGHT CARS CAR RENTAL REVIEWS

Good service attitude

Good car good service

The rental company is not at the airport, but they provide shuttle service, which is great.

I clearly got a smaller car than the one I had reserved. after many phone calls and whatsapps I only got a car after 4 days while they had promised to replace it after one day. I will never rent a car from them again.

Ils n’ont pas respecté le prix,ils n’ont rien voulu savoir même si j’avaIs la preuve.Je ne recommanderai jamais Right cars a personne et jamais je ne louerai chez Right cars.Ils n’ont jamais voulu prendre mon assurances du Québec ils ne voulaient rien savoir.Et je n’etait Pas le seul,à l’autre guichet c’eta Le même cas.

Facile de réserver,recommandé votre site,

They came up with various reasons to charge 240 lira for insurance, otherwise they wouldn't give the car.

No issues with Right Cars when I found their location.

Waited a while for the rental car shuttle so took over an hour from my flight landing to getting a car.. the deposit was extremely high too but they were not pushy on upselling anything and was friendly

The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

This is an off site vendor. Two Venezuelan young men operate the whole business. They are open 8 am to 8 pm. You have to go to Terminal 1 to the bus stop position 7 and call and wait for their van. If you do this there are no problems. Be SURE you have bought insurance and have that policy (or yours) as evidence. Amazing prices and friendly service.

Very professional service. Thanks a lot for transfer from ant to airport

I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

Everything was good and on a timely manner

Smooth and easy transaction

The phone number to be picked up at the airport was not working, there was no way to contact the office. There are too many car rental places in FFL with very similar names, too confusing. Windshield wipers needed to be replaced and cruise control did not work.

Our flight information changed the morning we were leaving the USA for our trip, which was two days before we attempted to pick up the car. I called right cars, knowing there was a time difference and it was late at night in New Zealand, however I wanted to confirm the change in pickup time as soon as I found out the flight information changed. We were originally to land around 1pm, and it changed to land at 11pm. A man answered who said he was working from home, and I told him I wanted to make sure we could pick up when we landed even if it was at night outside of office hours. He confirmed, saying that he was going to be on shift at that time. When we landed, I called for the shuttle and the same man told me no one was there, that I was supposed to pick up the car at 11am THE NEXT DAY. I told him that I could not come back the next day, that I specifically checked with him that i could pick it up at night and he insisted that the pickup time was set for 11am. I told him to cancel the car, and went to an airport desk to rent a car that I could take straightaway. When I called to get a refund the next day, I was told I had to go through the booking company. I called and was told I was marked a no-show, so I could not get a refund. I called the owner of Right Cars and he said he would have to do some investigating, but I have heard nothing since.

They could use more late model ⁹vehicles

Quite simple and quick

Worst scam ever, do not ever rent from them. They charge you $2000 deposit, force you to pay for sunspass even if not needed, customer service is the worst. You will end up paying triple at the counter than expected.

El auto tenia muchos defectos cosmeticos

Excelente

When I went to pick up the car in the morning, the staff seemed to have a poor impression of Chinese drivers. He repeatedly asked if I really wanted to rent the car and kept emphasizing how much I would have to pay if there was an accident. It was quite confusing at first. I had to repeatedly assure him that I could drive and really wanted to rent the car. After a long explanation, he finally rented the car to us. It was quite strange. Perhaps because this place is very rural and I rented a mini convertible, he was worried I might damage it. It was a bit frustrating. In the end, I returned the car in perfect condition without any issues.

It was fine