RIGHT CARS CAR RENTAL REVIEWS

Right Car rental should be wipe out of business. They are rip of company, as well as Economy rentals - the same strategy to lure customers with low price, charging them 2 or 3 times more than originally stated. We ended up cancelling our rentals, since they denied our personal insurance with $2,000.000 liability insurance coverage( they requirement is $300,000)? Basically, they are counting on your tiredness, and brazen requests you will have no other choices. I had cancelled my reservation on the spot, which person at the counter gladly proceeded with. Their raining should be 0, and no advertisement on car rentals web pages at all. SCAM, SCAM, SCAM,SCAM....

It is a cheating company. They force you to purchase liability and collision insurance even if you have those insurance coverage on your personal car. Those insurance is transferrable to rental cars.

Good value for money

I didn’t end up getting the car because the guy behind the counter at right cars was rude, and very condescending. I ordered and had paid for a mid size car and he only said he could give me a small car for the same price. I decided that I had paid for a mid sized car and left to go hire a car through thrifty instead.

These clowns are the worst you can imagine. I could not believe how crooked and unprofessional they were. Never Never Never use them. They should be shut down out of business.

Terrible people. Terrible customer experience.

Great app. Good customer service.

They are running a scam and making you pay cash for minor scratches and tiny dings that were already there.

little staff. staff must personally go to the car from the office (from 1 to 4 floors) to issue a car. when we arrived at 9.45 in the morning the office door was closed.drop off a car on the 7th floor, there were no parking lots and staff, I had to go to the office on the 1st floor to the office.

Terrible experience. Several hidden fees not aware of. Wait time was terrible

Right cars is an awful company. They forced me to purchase liability insurance and then didn't actually let me use it when there was a situation where a lady next to my rental car claimed that the passenger side door hit her car. There was no damage to the passenger side door, at all, but the lady was awful and Right Cars' customer service was the PITS! Finding the drop off location was a nightmare and having someone help was bad, too.

We will never use right cars again because they ripped us off with overpriced insurance. We should have been told upfront about any law requiring extra insurance which they said we had to buy.

Got me a good deal.

It is a scam! They tell you $11 a day for car. If you want their car you must purchase their insurance, and toll pass from them. By the time you are done, you are paying over $180 a day for a Ford Fiesta. The guys at the counter was very nice! We refused to rent a car from them, so they took us back to the airport.

Bad company. We got a vehicle without air conditioner. Missing engine oil. Back invented an injury that was not done through me. Lied. Please do not approach this company

Good company.

What I did not like was the whole insurance thing and how I was basically forced to use your insurance when I had my own coverage. The Agent presented it to me as if I could not use mine. I have never had a problem with any other rental car company with using my own insurance. This was a first. I will not rent from them anymore

The car was right, the attention was very good in front desk

Good, the attitude was quite nice.

Arrived at the Orlando airport with a prepaid reservation. The agency did not exist! The phone number at the invoice was out of service. We're told it went out of business. We had to rent from another company.

I should have checked the reviews first, there is a reason they only have one star. We tried to call from the airport 4 times and it kept saying no one is able to answer your cal. Finally an airport employee told us where to go and said they would be around in about 15 minutes, it was more like 30. The car had electrical problems that didn’t affect us too much but scared us the car may not make it back.

A small rental company, which means almost no queues.

Right cars was only interested in selling expensive add ons, would not except insurance info, or cancel and refund monies already paid. Worst experience by far in rental car service