CAR RENTAL REVIEWS ON EUROPCAR AT FRANKFURT AIRPORT, FRA

Reviewed: Wed, Jun 5, 2019

About Europcar: 6.0 /10

Overall, the service was quite rigid. They promised to prepare a car that could cross into Italy, but upon arrival, they informed us that there was no suitable car. After delaying for two hours, the rental company told me I could go to Switzerland to change the car, so we had to start the trip with a Volkswagen Multivan.

Kimberley Howell(s)

Germany

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1 days rental

Reviewed: Wed, Jan 23, 2019

About Europcar: 6.0 /10

The staff's attitude was somewhat indifferent.

Kent Stephens

Germany

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1 days rental

Reviewed: Wed, Feb 6, 2019

About Europcar: 10.0 /10

Quick order processing, simple procedures

About QEEQ: 10.0 /10

Y.Abuzeid

Germany

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1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Tue, May 28, 2019

“Overall all good”

About Europcar: 6.7 /10

They run out of the car i booked, they said it’s sn upgrade ( i didn’t see any upgrades)

Hyman Wilde

Germany

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1 days rental

Reviewed: Tue, Mar 26, 2019

About Europcar: 10.0 /10

There were four adults and five suitcases. Initially, we booked a Mercedes C-Class wagon, but Europcar provided an Audi A4 wagon instead. We were concerned that the A4's trunk wouldn't fit all our luggage. After some persuasion from the staff, we decided to pay extra to upgrade to a Jaguar XF wagon. The staff were very polite and did not pressure us into upgrading. Therefore, I am very satisfied with the company's service this time.

About QEEQ: 10.0 /10

Lilith Maria

Germany

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1 days rental

Reviewed: Tue, Dec 18, 2018

About Europcar: 8.0 /10

The service from the major rental company was very good. They proactively upgraded us to a larger vehicle when they learned we had a lot of luggage.

About QEEQ: 10.0 /10

Douglas Bunyan

Germany

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1 days rental

Reviewed: Thu, Nov 8, 2018

About Europcar: 8.0 /10

Unjustified charges

Otis Joe

Germany

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1 days rental

Reviewed: Thu, May 30, 2019

About Europcar: 10.0 /10

Despite the language barrier, their smiles, gestures, and personal demonstration helped us solve the problem. Great service!

About QEEQ: 10.0 /10

Sabina Michael

Germany

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1 days rental

Reviewed: Thu, Jan 24, 2019

About Europcar: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Violet Haggai

Germany

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1 days rental

Reviewed: Sun, Mar 17, 2019

About Europcar: 10.0 /10

Fast and good service

About QEEQ: 10.0 /10

Lennon Jimmy

Germany

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1 days rental

Reviewed: Mon, Oct 29, 2018

About Europcar: 10.0 /10

Pickup and drop-off with the rental company is very convenient, hardly any waiting in line. The car is relatively new and in good condition. Satisfied with the service!

About QEEQ: 10.0 /10

Nora Keats

Germany

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1 days rental

Reviewed: Mon, May 13, 2019

About Europcar: 6.0 /10

Did not get the car that was reserved in advance, nor was it of the same level. They provided a small Opel.

Lauren Fred

Germany

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1 days rental

Reviewed: Mon, Mar 25, 2019

About Europcar: 6.0 /10

Good

Myra Lawrence

Germany

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1 days rental

Reviewed: Mon, Dec 17, 2018

About Europcar: 6.0 /10

The deposit was withheld without explanation. I only realized it several hours later when I received a text message. When I asked about it while returning the car, they finally provided an explanation. The wait time was very long, it seems their business is too good.

Fabian Victor

Germany

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1 days rental

Reviewed: Fri, Nov 23, 2018

About Europcar: 4.0 /10

There was a constant maintenance reminder. After driving 100KM, the oil light came on, delaying our trip for half a day waiting for assistance. Eventually, we bought oil, then called the next station to confirm we could exchange the car. When we arrived, they refused to replace it, saying the maintenance alert was not an issue. This experience was very disappointing.

Eugene Priestley

Germany

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1 days rental

Reviewed: Fri, May 31, 2019

About Europcar: 6.0 /10

Attentive service

Zero Bulwer

Germany

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1 days rental

Reviewed: Fri, May 24, 2019

About Europcar: 8.0 /10

The service from Europcar was quite satisfactory!

Baldwin Johnson

Germany

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1 days rental

Reviewed: Fri, Mar 1, 2019

About Europcar: 2.0 /10

Incapable, poor service.

Kim Bennett

Germany

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1 days rental