CAR RENTAL REVIEWS ON EUROPCAR AT FRANKFURT AIRPORT, FRA

Average rating on Europcar at Frankfurt Airport: 8.3 /10

Winifred Raglan

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Sep 26, 2018

About Europcar: 10.0 /10

Pretty good. If you need to pick up the car, it's best to take the T1-T2 shuttle bus instead of walking back and forth. The pickup process is very quick, just a couple of sentences and you're good to go.

About QEEQ: 10.0 /10

Ron Saul

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Oct 17, 2018

About Europcar: 10.0 /10

Service attitude is acceptable.

Gail Benjamin

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Oct 10, 2018

About Europcar: 10.0 /10

I was two and a half hours late to pick up the car and was told the vehicle was no longer available. Communication with customer service was unhelpful (they said it was my fault for not reading the rental terms). I had to negotiate with the car rental company myself, and they finally resolved it (originally rented at Terminal 2, but they contacted Terminal 1 where a car was available).

Augustine Windsor

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Jun 6, 2018

About Europcar: 4.0 /10

First, they said there were no cars available and suggested an upgrade for an additional 29 euros per day, but ended up charging 110 euros for the last two days. The charge included an airport service fee, which was never mentioned.

Sandy Jenny

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Jun 27, 2018

About Europcar: 2.0 /10

Every time I rent a car, the model I need is never available. They always ask customers to pay more for an upgrade. No refunds for downgrades either, totally unfair policies. I suggest blacklisting Europcar.

George Anthony

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Wed, Aug 29, 2018

About Europcar: 10.0 /10

Since we arrived in Frankfurt on an early flight, there were two groups before us, and we waited for a while. I had booked a seven-seater car. The customer service offered us a five-seater Volvo going back to Zurich with a 450 Euro one-way rental fee if we were willing. Considering our comfort, we decided to stick with the seven-seater we originally booked.

About QEEQ: 10.0 /10

Sheila Warren

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Tue, Sep 25, 2018

About Europcar: 8.0 /10

This company offers good value for money.

About QEEQ: 8.0 /10

Polly Spenser

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Tue, Oct 9, 2018

About Europcar: 2.0 /10

The credit card was charged 4 times! They insisted it didn't happen, and the issue is still unresolved. My credit limit has been maxed out and I can't use it anymore.

Rosalind Black

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Tue, Mar 20, 2018

About Europcar: 10.0 /10

Convenient

Juliet Wyclif(fe)

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Tue, Mar 13, 2018

About Europcar: 10.0 /10

No waiting time, fluent English.

Jane Pullan

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Tue, Jun 26, 2018

About Europcar: 6.0 /10

The rental service agent's attitude changed when they realized I booked through QEEQ.

Gene Albert

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Tue, Jul 24, 2018

About Europcar: 2.0 /10

Poor attitude, the car had issues, and they were annoyed with us. We had a 9 AM reservation but no car was available. Waited 2 hours to get the car.

Paul Jerome

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Thu, Aug 30, 2018

About Europcar: 8.0 /10

I went there early in the morning and got the car after waiting for two groups.

About QEEQ: 10.0 /10

Berg Onions

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Sun, Oct 7, 2018

About Europcar: 10.0 /10

Satisfactory

About QEEQ: 10.0 /10

Ingemar Katrine

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Sat, Sep 29, 2018

About Europcar: 8.0 /10

Average, they promoted insurance and the car provided was different from the one booked each time.

Randolph Titus

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Sat, Oct 6, 2018

About Europcar: 10.0 /10

Great service! Fast process!

About QEEQ: 10.0 /10

Emmanuel Field

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Mon, Jul 16, 2018

About Europcar: 6.0 /10

Although I tried to pick up the car early, the child seat wasn't suitable, and I had to wait over two hours.

Dolores Samuel

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Mon, Jul 16, 2018

About Europcar: 6.0 /10

The waiting time in line was a bit long.

Stephanie Smedley

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Fri, Jul 20, 2018

About Europcar: 10.0 /10

There was no queue because I arrived early in the morning.

Alberta Job

Germany

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1 days rental

Frankfurt Airport(FRA)

Reviewed: Fri, Aug 31, 2018

About Europcar: 8.0 /10

It didn't take long to queue up.

About QEEQ: 10.0 /10

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