“Driving from Inverness Airport to Otown via the E10 is really challenging. It's mostly mountain road”
About Europcar:6.0/10
They start too late! It was a Sunday, and the airport rental office still had no one by 11 AM. Even by 12 PM, there was no one. If I hadn't accidentally left my DSLR in the car and called, I wouldn't have gotten the guy to come out (he said he lived far away and had to drive for half an hour…).
Rented at 10 AM, returned the car at 8 AM the next day, left the key in the key box because there was no staff early in the morning in the Nordic region. The staff collected the key at 1 PM, charged me for two days.
They charged an extra 70 RMB per day for toll fees and, after driving only thirty kilometers with a full tank, they charged 150 RMB for fuel and 240 RMB for service fees.
“Traveling north from Stavanger, we visited 4 major fjords and ended at the Atlantic Road in Molde.”
About Europcar:8.0/10
We arrived in Stavanger at 11 PM. There was someone at the counter waiting for us, and contrary to an earlier email, we weren't charged an overtime fee. The car pickup procedure was completed very quickly.
Like: We reached Tromso late in night. The agent at the desk was simply awesome. He patiently explained everything and also gave us a escort to our place. He went above and beyond. It was a pleasure dealing with him. Highly recommended!!!!
This was the worst car rental experience ever. When picking up the car, I was given a confirmation sheet with many scratches not marked. Luckily, I checked it, otherwise I would have been held responsible when returning the car. Upon returning, they claimed there were scratches on the mirror, downward and very tiny, definitely not caused by driving. I didn't have any collisions while driving, yet they demanded compensation. I've never encountered this in North America.
Like: Excellent service and staff Dislike: i was not informed that there will be an extra cost for out of hours delivery. i found an additional £40 charge in my account
Like: Quick and easy to rent the cars from Europcar.
The cars we rented were very economical fuel wise and comfortable to drive.
Staff were friendly and helpful. Dislike: Should explain on the site that there would be a mandatory charge for tolls during the car hire period. We didn't drive the car everyday, so it would be good to have had an option.
They said I would pay 2000 at the store, but ended up charging me 6100. The detailed cost list included taxes, but there were a lot of additional charges.
Regarding the E-pass device fee, it was not disclosed in advance, nor was the user's choice sought. Instead, it defaulted to a fee structure that favored the rental company, effectively depriving consumers of their right to choose. How can consumers be expected to read through dense terms in such a short amount of time? The rental company could have easily communicated this issue with the consumer in advance to reach a mutually satisfactory fee arrangement.
The staff at the branch were not familiar with their duties, they took half an hour to understand my prepaid order and couldn't distinguish between deposit and rental fee. Even the staff couldn't explain it clearly...
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Victor Forster
-
-
-
-
View more >Lionel Johnson
-
-
-
-
View more >Kim Bennett
-
-
-
-
View more >Olive Baker
-
-
-
-
View more >Truda Jones
-
-
-
-
View more >V.Nath
-
-
-
-
View more >Avery Morris
-
-
-
-
View more >Christine Duncan
-
-
-
-
View more >Maureen Ruskin
-
-
-
-
View more >Yedda Murray
-
-
-
-
View more >K.Bratis
-
-
-
-
View more >Dislike: i was not informed that there will be an extra cost for out of hours delivery. i found an additional £40 charge in my account
Julie Maltz
-
-
-
-
View more >Sky
-
-
-
-
View more >Dislike: Should explain on the site that there would be a mandatory charge for tolls during the car hire period. We didn't drive the car everyday, so it would be good to have had an option.
Ophelia Housman
-
-
-
-
View more >Ira Julia
-
-
-
-
View more >Philip Goldsmith
-
-
-
-
View more >Harry Dorothy
-
-
-
-
View more >Todd Pansy
-
-
-
-
View more >Emily Cowper
-
-
-
-
View more >Richard Clement
-
-
-
-
View more >Car hire Brands Ranked In Norway
Check out this.