Clearly deceiving consumers. Initially said they would give us a Volkswagen, later I mentioned we booked a Mercedes, and then they just found a sedan version, not the wagon we booked. Our luggage almost didn't fit.
Due to issues with the rental company's system, the staff took 45 minutes to successfully input the order information. It took a whole hour to pick up the car.
After I returned the car to Hertz , few days later when i reach Oman , they cut my money around 900 euro with no reason , they are not helpful and not no one explaining to me why they cut the money !!!!!! Very very bad experience
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