HERTZ CAR RENTAL REVIEWS IN UNITED ARAB EMIRATES

Depending on customer service . Last year was bad in Dubai .

Thank you for your service and waiting for my points to receive

Thank you

Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.

Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.

Average

All good

I will use your company all the time

Upon returning from renting a car in the UAE, we were charged 1400 yuan for allegedly exceeding the speed limit by 30 km/h. However, we checked with the traffic authorities, and the speed limit for that road is 100 km/h. The car we rented is set to a maximum speed of 120 km/h and alerts if that speed is exceeded, so it is impossible for us to have driven at 130 km/h. We are currently requesting the original ticket through Zuzuche to Herts rental. We have not received it yet and hope Herts and the Zuzuche platform assume their responsibility and provide us with an explanation as soon as possible!

Very satisfied, the car was handed over quickly.

Only issue was car read low tyre pressure on pick-up. i had to get the tyres pumped up when stopped at a fuel station. Hertz did not honour the EasyCar value, and had me pay a larger number. The original number they quoted was excessive, and was a holiday changer. Thankfully they released the car to me at a better rate, but still more than agreed in the EasyCar terms.

I raised this with Easyrentcars. They say they will refund me the overpaid value as per the Easyrentcars contract. I am still waiting. 20 working days were advised to me as the time I would need to wait for the refund. We are approaching the 20 day mark, so I hope this is resolved in the time allocated.

Car was clean but didn’t washer fluid. Overall car could’ve been cleaned a bit more.. but overall service was excellent..would definitely use and recommend Hertz to others.

You pay what to see.. good competitive price. Hassle free and good promotions for new users.

Excellent

it was a very pleasant experience and i am looking into repeating it, many thanks.

thank you for being fast on response to my questions, and i hope you all good, thank you for your service.

Mr. Ayman is the best. He provided me with a nice upgrade.

They provided me a complementary upgrade.

Very average, it felt completely different from the Hertz I rented in the US!

Satisfactory

It took a long time to receive the car

The booking process was quick and easy

Car was brand new.

Really easy to use and very convenient and clear!

Counter staff was helpful.

Hertz was great experience.

No issues to report.

Le personnel professionnel rien à dire. Ma seule déception c'est que la voiture manque énormément de puissance. Elle avait beaucoup de mal à monter à chaque fois. En ce qui concerne la propreté le confort il y'a rien à redire