EASIRENT CAR RENTAL REVIEWS IN UNITED STATES

I felt the booking was misleading. I reserved assuming a cost, but ended up paying much more. Net, I could have found for the same price a rental more convenient and closer or at the airport.

Same as above

Everything went very smoothly from start to finish. Counter Agent Kavel Smith was extremely helpful and courteous. One suggestion would be to wash the interior of the airport van. It looked like it was rained on inside!

Pick-up location could really use some simple improvements to make it more pleasant. Felt like walking into some really back alley type place. Decent signage, little investment in the exterior/interior that customer sees would go a long way. Pick up also took too long, and too much attempt to sell me more stuff. However, car itself, price point, and drop off were phenomenal. Couldnt have been happier. Customer service was all over. Called saying when I would arrive with return and told to plan to wait 30-45 minutes to get shuttle back to airport. That's terrible. However, when I arrived a shuttle was about to depart and the driver did a phenomenal job of checking iny car and getting me on the shuttle to airport - total wait time was barely 5 minutes. So lots of variation based on who dealt with. If I really had to wait 45 minutes for a shuttle to airport I would never rent with you again -- guaranteed.

Pretty good overall. Little heavy on lots of legal speak, made the insurance part harder than it needed to be, etc. But was otherwise quite good.

The office was filthy!! The pick up driver told us that Easyrent and Easirent were two different companies and we had to talk him into taking us to pick up the car

Had to ask other companies where the Easirent Shiuttle stops. Shuttle took 40 min to arrive. I had to call. High pressure upsell at the counter for $90 toll pass and more insurance. Returned the car at 4am. Had to leave keys under floor mat in car unlocked since no drop box. No shuttle to airport at that hour even though there were at least 2 other families doing the same thing. Taxi companies had a hard time locating the office as it is a new business? And the website and emailed contract show different addresses. Benrus st and Collingswood st? Which Is it? The first taxi I ordered from Orlando Taxi was a no-show. A little stressful when catching a flight.

Took too long to pick up from airport. Spend an hour with an agent who tried to make it difficult to rent with out additional insurance. Said that I have to get SunPass or I will be ticketed.

I had to change the battery ($5.99) in the key fob as I kept getting a low battery prompt. I told easirent when I returned the car but the attendant acted as if he could care less. Also, the front tires on the car were starting to get close to the end of their tread life.

Everything was Perfect except for one thing, we souldnt pay extra for the second driver.

I left my drivers license at the desk when I picked up my car and later that day they called me to advise they had my license however when I came to return vehicle my license was no where to be found.

No gas, nearly empty tank of gas. Dents all over the car.

Shuttle driver told us they were out of cars, and a long line already waiting. Would be at least 1.5 hours before anything would be available. We had 2 small kids in need of a nap, and a short vacation where we didn't to lose an entire day waiting at the airport, so booked with another company and never got a car from them. Lesson learned - if it's too good of a deal, it probably is.

I didn’t like that I had to wait a few days for confirmation of rental but quality of car and low price were great.

I found the Easirent staff, especially Mizra, to be very helpful and professional. The young man (with dreadlocks) who checked the car when I returned it and who drove the van back to the airport was also exceptionally efficient and pleasant. I would do business with them again.

Easyrentcars.com is my website of choice when renting cars. I turn to them first. I find their rates to be extremely competitive and their customer service is beyond excellent.

My car wasn’t ready and they didn’t have any for me to rent.

Terrible experience. Charged for a sunpass I didn't need (customer service rep insisted I would). Shuttle pick up service for airport was a 40 minute wait. Charged for collision damage I said I didn't need.

El trato del counter horrible la qnos atendió en primer lugar la segunda muy amable nos querían cobrar más fue horrible no vuelvo a usarlos ... todo sucio bueno un asco

Hire better employees, they were so rude and mean.

Staff needs to understand that when checking in a guest they need to stay focused on the guest and not get interrupted from another staff or answer a phone call.

counter rep. was very pleasant and helpful. made the experience smooth.

will use it again.

First car interior filthy. Had to make new reservation to change pick up time. Agent insisted I needed Sunpass, which I did not $50 charge for nothing. Your deposit is excessive which most can not afford, I rent with many companies, none charge $500 deposit.