The car collection was terrible with very off hand designator who told us our car either this or that and no other choice. car had dents and scratches which he was off hand about
Also the car had no oil and a warning light came on and I had to put 4 litres of oil in the engine.
Buick Envision car - avoid !!
It was a busy time and I found the counter staff member wasn't very friendly and didn't have time to explain anything to me. He literally said "I don't have time for this, gotta move on", this was in response to me asking for more details on the Toll system in Austin after he was trying to sell a toll pass to me.
“Awful. Having to wait for 3 hours for my car and the oil maintenace reminder always came on.”
About AVIS:5.0/10
I had to wait for 3 hours to get a car. They had a long, long line up and by the time I got to the counter they were out of cars. They gave me a large Toyota 4runner instead of the Camri I had reserved. I doubt I will use Avlis again. They were totally incompetent.
After a few days an engine warning light came on and I had to exchange the car which was a bit of hassle. They wanted to give me a much older car but it shuddered and eventually I was given a nice new car.
About QEEQ:10.0/10
Very happy with Qeeq. Already booked for next trip.
Very slow, long queue for AVIS as usual. Agent couldn't find me a car but after waiting 10 mins found me one which was damaged and not clean. Agent then tried to add on an $800 excess waiver without telling me, luckily I noticed it before paying.
About QEEQ:10.0/10
Qeeq booking process flawless as usual, no complaints.
Went to put the roof down and kept says roof not secure. But I had drove off before I put it down. After a few attempts I had a look in the back were the hood would go. There was 2 big bottles wedged in the frame. The car felt juddery and on the last day the engine management light came on. The car had lots of dints and scratches. When I pointed it out to staff. She said it's okay you're fully comp. Other than that very happy with the car. Very fast and good on fuel. Waited well over one hour due to the car at another location. The lady was by herself and someone cleaning the cars.
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