“Good staff, good service, shame the car had a couple issues.”
About Enterprise:9.0/10
Good model car, friendly staff, but car had a couple issues:
- One of the wiper blades came loose on highway
- Car didn't have enough coolant and gave engine warning. Topped up with water myself.
“Just what I needed - easy and secure with no fuss and everything covered in one place”
About Enterprise:10.0/10
Car was great. Huge and plenty of space for family and all our luggage which included 4 large suitcases. No problems. Enterprise also offered me alternatives and were very helpful.
About QEEQ:10.0/10
Very easy to book. I like the options you can pick and secure peace of mind. Have used several times since. Would recommend
“Great vehicle and seamless pick-up/drop off process”
About Enterprise:10.0/10
Service at pick-up was great. We realised the vehicle we had booked was a little small for the amount of luggage we had however we were quickly upgraded to a larger vehicle which cost around $20 extra per day. Very easy process and made such a difference.
About QEEQ:10.0/10
The platform is fantastic. Really have enjoyed using the website and the comprehensive information it contains making the booking process so much easier.
The counter staff initially sold me on the prepaid fuel option, but later reversed it at my request after I determined that local prices were substantially lower.
The service was excellent, both pickup and drop-off were very quick. Unlike other platforms, the same model here has unlimited mileage, making the experience outstanding.
The customer service kindly asked about the size of the luggage and then upgraded to a larger Nissan for free. Super considerate. The signs for picking up and returning the car were very clear, so I had no problems even as a woman!
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June MacMillan
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