ALAMO CAR RENTAL REVIEWS IN UNITED STATES

カウンターのスタッフがとても親切で保険についても色々と教えてもらい、とても助かりました。前回、thriftyで借りた時は、カウンターのスタッフに保険についてだまされたので、やはりちゃんとした会社で借りないとダメだと思いました

値段が安く、手続きも簡単なので とても気に入っています。

Alamo need to join the 21st century and recognise that many jurisdictions are moving from physical to digital Drivers Licences. Refusal to add an additional driver who only has a Digital licence (their home state only issues Digital licecnces) plus an IDP was quite an unwelcome suprise.

Very satisfied

Satisfactory

Reserved vehicle size was not available upon checking. We needed to come back to the rental station on own initiative and time to get the right size.

The car was relatively new and was in a good condition. We had a lot of luggage for which there was good amount of room in the boot. We had some rough weather at Rocky mountain national park, but the car held up really well. Overall, a very good experience.

Qeeq.com is a great platform which provides good value for money. It is easy to book and navigate. While I did not use their customer service on this trip, I have used it on other occasions and found it to be very reliable and prompt.

Great service as always.

Great website.

Good service

Always good. Have used many times.

Very good

O atendimento foi excelente. Os atendentes e o pessoal da alamo sempre disposto em te ajudar.

Primeira vez usando Qeeq.com e gostei

The only comment we have is that we waited a very long time for the pick up. But it was the 1th of January so on the other hand understandable. They might have had more counters open. That would have been quicker. But the guy Faisal I think his name was, was super helpful and friendly.

All good. I wills definitely use Qeek again. Also price wise very good. Via qeek cheaper than directly!!

The initial Jeep Grand Cherokee broke down. Terrible car..

Charged 20$ for refueling, feels like too much

Great

Right from the start of rental it was indicating need of engine oil change. The indicator on engine oil efficiency was showing 0%.

Nil

Excellent vehicle but pick-up was not without its problems. Waited nearly 30 minutes before I got to the desk. Agent was nice and friendly but booking out the car was laborious. Despite being a regular customer and having rented from them 12 days before, agent could not find my details to auto populate the rental agreement and had to do it manually. The drop down menu for UK counties was not extensive (e.g. no West Midlands or Warwickshire) and included a number of towns and cities. Paid a one way fee, which agent verbally confirmed, as car drop off was at the airport. Payment went through but unbeknown to me, agent had keyed in 10 times the fee. At least they refunded the overcharge within 24 hours of being notified!

Contacted QEEQ Customer Service regarding overcharge but process to be followed did not give me confidence that I would get a timely resolution, so went directly to Alamo.

Alamo were excellent

The car was very good comfortable and clean

The car was more than fine for our group f 5 adults. Plenty of room for us and our luggage and the car, a premium SUV, did everything we wanted it to do and more!

Online booking was very easy and gave me all the information I needed form outside the USA.

The car was new a 2025 model and the customer service guys were friendly and amazing. The drop off was literally few seconds. He looked at the car while he was approaching and then check the fuel level and only asked if I wanted the receipt printed or emailed. Thats all the time it took to drop off the car.

Qeeq has made some really good deals with the rental companies not only in terms of cheap rentals but also all inclusive deals with Full insurance on most cars. Even the upfront security deposit is also quite less compared to direct bookings. In some cars you might need to pay only $1.