BUDGET CAR RENTAL REVIEWS IN UNITED STATES

Next time we book a car rental and pay online, I hope the process is seamless, allowing us to skip the queue entirely and quickly pick up the car without any delays.

カウンターでの手続きで日本語の説明文でも良いのでおいていただけるともう少し安心できるかと思いました。

質問に分かりやすく説明していただけた。

Budget are pretty good I buy insurance etc through QEEQ which is first class, be aware that budget like to upsell Also pay by plate for toll’s on the Illinois web site, it doesn’t always work and budget will take payment from your card but it’s not that expensive if they do Remember to take photographs of mileage and fuel level on collection and drop off !!

QEEQ are the way to go when renting a vehicle I highly recommend this company Hassle free and easy

トヨタRAV4希望だったが、ヴュイック。最悪。カウンターは行列。スタッフ3名。QEEQで予約しているのにカウンターで再度入力。最悪。 エンジンストップ最悪。 カスタマーセンターとのやり取り、時間かかりすぎ最悪。 再度貸し出しも時間かかりすぎ最悪。 車が無かったのか、洗車前の車を手配最悪。

Mostly great. However, they parked cars in the exit of the pickup area, so it was very difficult to pick up the car. We had to find someone to help. Unfortunately, they were unable to remove the blocking vehicles, but they were able to remove a vehicle on the far side which allowed us (with some difficulty) to leave.

Tiempo de espera en la recogida del vehículo

Amables y empáticos.

Todo bien, lo volveré a ocupar.

Great excellent service highly recommend

Best price and service

It took more than 2 hours for my car to be ready. No notification beforehand that I would have a delay. When I tried to adjust the pick-up/drop-off time, the responsibility was put back on me to amend and reverse the additional charge.

Just they take a deposit and not yet refund

Good services

The car met and exceeded all expectations....despite the issue with the tires . We were satisfied with what was booked for us

The price protector did work for us ..we got an additional discount on the booking

Trop attente pour récupérer véhicule 1 heure.. et déçu par véhicule

great service! car was fully charged, I drove only to downtown and back and returned the car with 74% of batery which was completely for free! you can use 30% out of 100 for free and wil not pay if % at return is more than 70

great service and good price for last minute booking

The queue at Budget was long and the customer service agent gave me the wrong information on e-toll charges. I asked him whether it was possible to pay cash at the tolls and did not get an answer. He just told me each time I passed through a toll I would get charged USD 9 plus twice the toll charge which I later found was the wrong information. Then they gave me a car which was not there. The parking spot we were told to go to to get the car was empty. We were then offered a truck which I refused. Finally, a car was just brought back and we were offered that car. The petrol gauge was not full. The needle was below F, but the budget agent kept insisting it was full. Finally, she agreed we could return the car with the petrol tank 7 eighths full. We then tried to get out of the budget car park but were refused by the staff making the exit as the car allocated in the system was not the car I was given. Do I had to drive back to the admin office to sort this out. I was not impressed with Budget.

The booking platform was great.

Budget was great. Very accommodating when I was a little late for my pick-up.

Car did exceed expectations for size compared to cost. Wipers freezing was a significant worry. Additionally the tires skidded a few times in the snow. Was a significant worry. That didn’t happen with the exchanged hybrid dodge hornet. The tires and wipers worked well. Both had heated seats. Hornet had a heated steering wheel, not sure if Rogue did. Rogue had far more space overall. A very large SUV. Hornet was more like the RAV4 I initially ordered. I can’t really fault the service desks at all; the people looking after the mechanics of the Nissan Rogue should have done a better job however.

Great service. Was a little worried as a third party vendor but I am so pleased.

1. They didn't have the car I booked and gave me a lower category car 2. The person at the counter charged me $280 USD for insurance after being specifically told twice that I don't need it or want it. He said it's for a deposit and charged me. 3. The person at the pickup counter kept asking for all kinds of random documents which I've never had to give in my 10+ years of renting cars all over the world.

The booking seems to go through as a corporate rate booking and the person at the pickup counter wanted proof of my employment!

After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.

Very easy process and a fast and efficient customer service. The value of the car hire was second to none. I will be using again and highly recommend.

SUPER long queue at registration desk @BOS 30people queueing, only 2staffs serving. i have to stand in the line for almost 1.5hours

I've booked Corolla n got a similar one Kia which i felt was a downgrade and the car condition was not the best...right side of the car had lots of scratches and dented and the lady at newark was super gruchy, not friendly at all. However, return at Albany Airport, the staff was much more helpful and friendier

so far nil