CANADA CAR RENTAL REVIEWS

The renewal price is double the normal rate, and once you renew, it cannot be canceled or changed, which is a very unfair policy.

The car was a surprise as I was hoping for a Toyota Rav4, what I got was a Kia Sportage. Nevertheless, the car performed perfectly, was very comfortable and did well driving on snow. The availability of snow tyres was only apparent at the point I was picking up the car. I wish there was an ability to choose this beforehand.

Nous avons attendu longtemps pour récupérer la voiture compte tenu de l'affluence. J'avais dû retourner à l'agence pour changer la voiture car surclassée, elle ne correspondait pas aux besoins. Consommation trop élevée Mais l'équipe très réactive et à l'écoute

Très facile

Au moins 90 mn pour récupérer le Véhicule ! Pas de GPS dans le véhicule ! Contraint de changer de niveau de véhicule d'où une surcharge.

Très bon loueur, tout a été rapide et agréable. Merci

Très très bien. Merci

I rented an SUV but we could not fit all our luggage in the trunk. We had 2 medium suitcases and 2 duffle bags but we could only fit 1 suitcase and 1 duffle bag in the trunk. It felt uncomfortable to leave our other luggage in the back seat when we parked in stops along the way.

QEEQ staff were very helpful when we said our flight may arrive late and we may be late in picking up the car. They arranged with Dollar for us to do a late pick-up.

We did wait a long time to get our car as there were two customers ahead of us and their process was far lengthier than ours. There was only one customer service person working and this greatly slowed the process, but her handling of each group was excellent. Despite the 5-6 groups waiting for service she remained calm and gave her full attention to each of us. The car was great.

Same great treatment

As usual City was flawless. Speedy service, great vehicle, very competitive pricing, can't really ask for more in a rental company. That's why I keep coming back!

Qeeq.com was great. Price drop never came into effect because the price was already at the lowest it could be with the diamond membership that I have with Qeeq. Cancelation policy is terrific. Right up to the last day is really helpful incase plans change. Qeeq is definitely my go to platform.

Nous aurions aimé lors de la restitution du véhicule avoir un écrit pour dire que le véhicule rendu était en parfait état. On a rendu les clefs et au revoir.

Rien à dire tout était ok

The service people at the pick up were rude and unfriendly since 2 women were picking up the car! To the men in front of us they were more than friendly including giving free upgrades! Vehicle had to be taken back after 6 days due to technical difficulties! Had to drive to two different cities to accomplish this! Frustrating!!

Easy to use Plattform! Great prices!

A1

A1

The car itself was fine, but the overall experience was poor. Pick up did not go well having to wait 20+ minutes for the airport shuttle, then a further hour or so sorting out all the paperwork. This included being told I had to pay extra for 'their insurance' having already upgraded insurance on the original booking. When I booked the car it was good value for money but with this 'extra insurance' that they insisted I purchased it was comparable with other more reputable brands. To be honest, I was fearing the worst dropping the car back. There were several stressed customers there not happy about the insurance 'extras' and/or the time it was taking (reflecting my own experience). However, drop off was relatively straightforward although I was kept waiting about 20 minutes for the shuttle to return me to the airport. All in all, not a good experience and I will be careful to check reviews / use a more reputable company in the future.

ACE has a lot of bad reviews and would query whether QEEQ want to continue promoting them...

Got a free upgrade, everything straightforward and easy. Good service.

Great service, excellent location and good car.

Legit option. I like it. I rent cars more often than I should. I should buy one already, but this system works great.

Counter was not crowded during this time of the year, The car was as expected size & model same as advertised, it could have been better if there was heat in the steering. The staff at the counter was nice, gave me a few helpful tips I think his name was Kegan, Thank you.

Booking was quick and easy through QEEQ, competitive prices.

Quick and efficient rental process online and in person. Wasn't able to change to an awd on the day but ended up not requiring it.

Online process quick and easy.

A rental company with extremely poor service. Nowhere in the world have I encountered such difficult staff, particularly the Indian employees at this company! Even though my registration information was extremely detailed, they still did not accept the additional insurance purchased through the Zuzuche platform. They forcibly withheld a pre-authorization of 2500 CAD for car insurance and 700 CAD for traffic violations, which are estimated to be held for two months. This company taught me a lesson; I would be a fool to choose this company for car rentals again!

Very satisfied

Very satisfied