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Will not use Budget again

Reviewed: Mon, Aug 26, 2019
About Budget: 8.7 /10
Cars requested were not available. The car given in place was only just big enough for 6 people and luggage. It did not have sat nav although this was free with our rental and when they finally came up with one it had no fittings for the car and the front seat passenger had to hold it. They then tried to charge us extra for it even though it stated plainly on the agreement that it was included. The sat nav was not accurate and possibly needed updating.
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on Budget in United States

Aubrey Holmes

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Reviewed: Fri, May 9, 2025
About Budget: 10.0 /10
Quite good, the car I got was better than the one I booked. The only downside was that it didn't have windshield washer fluid, but luckily it rained and cleaned the glass.
About QEEQ: 10.0 /10

Otto Bach

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Reviewed: Mon, Mar 24, 2025
About Budget: 10.0 /10
There were quite a lot of customers renting cars, but the staff was friendly and attentive. The insurance is provided by Zuzuche, so the local rental company might not be aware that you've already purchased insurance.
About QEEQ: 10.0 /10

E.Patricio

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Mini Van | Chrysler Pacifica or similar
Reviewed: Fri, Jan 6, 2023
“Car rental accepts credit cards only. Its so inconvenient for people who don’t have it. Terrible!”
About Budget: 6.0 /10
Budget should accept multiple modes of payment (cash, debit cards, online banking, etc.)and should not rely on credit card payment only. Because not every customer has a credit card and some has the ability to pay in CASH!!
About QEEQ: 8.0 /10
There is additional charges when you go to the car rental. Almost half the price.
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Economy | Ford Fiesta 2 Doors or similar
Reviewed: Mon, Apr 12, 2021
About Budget: 9.0 /10
Very nice and helpful lady at the desk.
About QEEQ: 10.0 /10

G.Fredericks

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Intermediate SUV | Ford Escape or similar
Reviewed: Wed, Jun 20, 2018
“Good”
About Budget: 8.0 /10
Like: Location - ease of exit to highway and return

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