a little bit disappointed that i booked for a small SUV but upon collection the car they didnt have the SUV type and gave us a economy car version instead. We specifically choose an SUV as we needed extra space and more comfortable car for long distance travel for our roadtrip. Although the received alternative car is in new condition, we feel very uncomfortable to travel between places cause the car abit small for our needs.
This was the worst car rental experience I've ever had. Since I didn't buy insurance when renting, the company accused me of causing a dent in the car door upon return. Without providing any proof, they directly charged me 13,000 lira, which is about 3,500 RMB. It took a month of complaints through the rental platform to get 2,000 RMB back. The rental company is truly deceiving, with no regard for after-sales service or customer rights. With the pre-authorization on my credit card, they could charge any amount they wanted. The after-sales service attitude was simply atrocious!
The car rental company is great, the staff is friendly. The pickup location is not at the contact point but it's not far. Returning the car was very smooth and convenient.
Overall two impressions: 1. It's unreasonable that the car wasn't provided with a full tank. I wasn't sure how far I would drive, so I ended up refueling fully, and when I returned the car, it had more than double the fuel left. Suggestion: Full tank when picking up, full tank when returning. 2. Despite repeatedly telling the store that I already bought full insurance, I was still constantly pushed to buy local insurance, which was unpleasant. Suggestion: If you need insurance, don't buy it through the rental platform; just buy it locally. In case of a claim, the compensation is faster, and you don't have to advance the payment yourself.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
M.SALAS
-
-
-
-
View more >William Bertha
-
-
-
-
View more >Angelo Woolf
-
-
-
-
View more >Vicky Donne
-
-
-
-
View more >Phil Adela
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Isabel Jim
-
-
-
-
View more >Joshua Stone
-
-
-
-
View more >Eudora Dan
-
-
-
-
View more >T.Baranbo
-
-
-
-
View more >Evan Morley
-
-
-
-
View more >Zara Wyat(t)
-
-
-
-
View more >naser_alrashidi@yaho
-
-
-
-
View more >naser_alrashidi@yaho
-
-
-
-
View more >naser_alrashidi@yaho
-
-
-
-
View more >Anna Jim
-
-
-
-
View more >Alvis Bert
-
-
-
-
View more >Ingemar Katrine
-
-
-
-
View more >Elizabeth Longfellow
-
-
-
-
View more >Car hire Brands Ranked In Turkey
Pay for Car Rentals with Crypto