Do not be deceived! This is the worst car rental company I have ever used. The listed price seems cheap, but after booking through the platform, I took a taxi for an hour to the airport to pick up the car, only to be faced with all kinds of additional charges, hidden fees, and unreasonable terms. After calculating everything, it was almost the same cost as other rental companies. Moreover, I returned the car nine days early and received no refund, and the absurd one-way fee was just added to the list. Unexpectedly, I lost the registration certificate, and they charged me 390 euros as compensation.
An excellent car rental company. After we returned the car, they helped us contact the owner of our rented apartment and even warmly drove us there. We are truly grateful and highly recommend them.
We booked the car to be picked up at the airport at 9 PM, but our flight was delayed, and the car rental representative waited for us until around 10 PM. This car rental company doesn't have a storefront at the terminal building. The representative picked up our group of four and drove us to the store, which was very close, about a ten-minute drive. He showed us the order, asked us to sign, and processed the payment. He was really nice, and his English was excellent. He explained everything repeatedly when we didn't understand something. During the insurance part, I showed him the full insurance I bought on QEEQ, and he explained everything to us one by one. Seeing that we had already purchased all the necessary coverage, he didn't try to sell us any additional insurance. Car rentals abroad classify cars by category. We had booked a Mitsubishi Eclipse, but we were given an Opel Mokka instead. The car was cleaned like new and had a full tank of gas. The pick-up, self-driving, and return process were all very smooth and the experience was excellent. I will choose QEEQ for future car rentals abroad. As it was our first time renting a car abroad, we were very cautious at the pick-up, checking the car for nearly ten minutes. When returning the car, the representative just walked around the car for about 10 seconds, then signed the paperwork and drove us to the airport.
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