SURPRICE RENT A CAR CAR RENTAL REVIEWS IN GREECE

We rented a car for 8 days - on the final day it broke down we wasted probably in total around 3 hours of our day waiting for breakdown help then ultimately help from Surprice , completely spoiled our last day and meant that my partner was unable to visit the grave of a recently deceased relative which we intended to do on our way back to the airport and caused a lot of anxiety that we may miss our plane . We have graded counter staff as poor as there was no sympathy / empathy or apology - no offer to refund all or part of the rental fee and the experience has caused a lot of distress

No problems with the broker at this stage

Vfm

The Lancia Ypsilon's interior layout is unconventional, which makes the dashboard, speedometer and other controls not very functional for the driver. I also found that the Surprice staff examined each car's condition with a magnifying glass, so to speak, compared to the other Greek car rental companies I've used, which seem unconcerned about minor scratches etc.

Very bad. terrible car over 10 years old in a bad shape with over 120 000 on the odometer. this type of car shouldn’t be allow on the road!

Used Surprise many times,and always great service and very courteous staff.

Great price and easy website.

Welcome were not very kind both time. The oil for the engine was critically low, we could have blown up the car engine. And they made us pay for the oil. I will never book surprice rent a car again, and I will pass the message.

Not a single problem with the site and booking

Car was great value, so basic (but not expecting a Royce Royce!) Clean, enough power in the engine, did the job. (One issue that may have turned into a problem - the starter was a bit unpredictable, but always got the car going eventually - told Surprice on returning the vehicle.

Smooth booking process - price comparator kicked in to discount further, which was great!

Car was standard Fiat Panda, but was fine for me. The booking process was easy and I was met in arrivals Hall by agent. Car was waiting just outside terminal. Paperwork was completed and I was on the road in minutes. Check back in was also seamless. A real pleasure to use

Pleasure to book and will use again

I didn't get the Fiat 500 which i booked, instead i got a ran down Nissan Pixo..... The engine and gearbox gave the worst sounds ever, i was always afraid it's going to break down.

When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering

Helpful staff at the counter

Straightforward booking

Difficult to find the pick up point, car a banger, clutch on the way out, couldnt get reverse gear, door lock passenger side inoperable, driverscseat wouldnt recline need i go on . . . .

Although the pickup point is not at the airport, there is a shuttle service. Staff at gate 3 greet you, making it very convenient. The process was quick and professional.

We were upgraded to a larger car. It was dark so we could not check the bodywork with confidence, so checked it the next day in daylight and found minor dents from previous users. I photographed them and sent them to Surprice who replied promptly with thanks and confirmation that we would not be affected. Upon return, staff were gushingly helpful and pleasant. A positive contribution to the holiday experience.

yes waited long time at airport to be picked up

Highly recommend SurPrice and Mini Fiat 500 for 2 per. Professional service.

Great price and value!

phone numbers were incorrect and need changing.

No issues only one things there was not English translation onto some car documents

Voulait que je signe le contrat sans que je puisse voir la voiture Parle mal Plaquettes de frein arrière à bout qui grince +++ dangereux pour la route surtout en montagne ..!!! Au retour font mines qu’il y a des rayures alors qu’elles étaient déjà là photo à l’appuie !! Je ne reprendrai plus jamais cette compagnie