SURPRICE RENT A CAR CAR RENTAL REVIEWS IN GREECE

Car was 20 years old and stank.

Friendly staff at both checkout and drop off. Car seats for children could be higher quality.

Swift response to queries.

Still waiting on 800 euro refundable insurance, which will take 10-15 business days, but I don’t foresee any issues with the refund. Overall, experience was great. Cheap prices, good condition car, helpful staff.

The first car we got was in poor condition. it had a safety issue with steering. The car was NOT suppose to be available to customers at all.

No USB charging port. No cruise control. Manual key entry. A little more modern and a bit less basic would be good

No comments. Shuttle drivers good Enjoyed exploring Greece with Easy Rent Cars

The vehicle was several years old having over 100,000 km, poor air condition and overall poor performance. The agent refused to issue another appropriate vehicle. The absolute rental experience in my life.

It was excellent. It were our first time in Athens and I was a little worried about how it would be at the airport to be taken to pick up the car. The guy who was at the airport on July 10 2019 about 21:00h from Surprice rent a car was a very sympathetic and professional person. He was our first contact with the company and he made us to feel very welcomed and tranquil. I do not remember his name but thank you so much. We were took to the office outside of the airport and it took just few minutes and there it was very quick as well. One thing I didn't like is that, I was looking for a Kia Picanto and I choose Surprice rent a car because they had at the website a car that I wanted with a good price, but when I got there they told that they do not work with Kia Picanto and gave me a Nissan Micra. It was a good car but I wanted a Kia Picanto.

It was very easy to book a car with Easyrentcars.com and everything worked as was supposed to be.

This rental company does not have a counter at the airport. They only had a person with a handwritten sign waiting for us, which was not very visible, so it took a while to find him. When processing the rental, he led us to some seats outside the airport. He also charged extra for a second driver. The deposit was 1800 euros. We rented a car from them for the first three days, and from another company for the last three days which only required a deposit of ¥650.

The car was in terrible shape and need to be serviced asap! The brakes were making horrible sounds. The car was dirty and overall bad experience!

The platform was great

The people waiting for me that oriented to the shuttle was not at the time and also was not identifying himself by being from the company. So we waited more than 1 hour.

The pickup location address was completely wrong. Ended up taking a taxi to the airport to get the car. Please reimburse the taxi fare.

Car is in great condition. Counter people are very helpful. Price is very reasonable. We are going to use this company again and definitely recommend it to everyone else.

I used this site a lot recently. I do find many good deals from it. I find it convenient and reliable.

all excellent, the only thing to improve is the initial contact with the person at the airport

fast and friendly service

They charge extra 150 euro so I could take the car at an Island and they ask extra 200 euro for full coverage for a week which i thnk is too much .

Adequate service, fully meets expectations

Booking platform worked well

Arrived at the depot and left waiting for more than 30 minutes. After loading our bags into the car we discovered it had a flat tyre. Moved bags into a second car then discovered the power outlet didn't work. Transferred bags to a third car and found that one of the headlights was blown; had to wait >60 mins while they took the car to the service station next door to replace the headlight. All up more than 2 hours to get a safe vehicle.

No issues

Excellent service by the staff in Heraklion; they delivered the car to our hotel. Unfortunately the vehicle was not so good; air conditioning barely worked and the vehicle was very tired, should be replaced by a newer model.

Guys, I got to the airport pick point 30 min before you close. It was not my fault it took you more than 30 min for the transfer to show up and take us to your location. You still charged me 25$ extra! That's the reason of my bad review, I did complain at the desk but your guy said it was the rule. if I knew I was paying 25$ extra you wouldn't be my choice for rental. Please fix that.

I rented a Suzuki Swift or similar and got the Hyundai I10. It's a smaller car than it was supposed to be.

The actual car rental agency was http://road-runner.gr/ and NOT Surprice rent a car. Also found out after the fact that they would have delivered the car to us in Kini! So there was no need to come all the way to the harbor.

The pick-up location is not well marked on the easyrentcars website, and it took many back-and-forth emails to establish the exact pick-up location. In the end, it was more effective to get directly in touch with the car rental agency (which was also DIFFERENT from what was listed & therefore took a bit of long research to establish correct local contact details). After finding out the correct name of the car rental agency (Road-Runner, NOT Surprice), they informed us that the pick-up location was right at the main harbor road.