AUTOUNION CAR RENTAL REVIEWS

They are simply perfect! Do not even doubt for a second. You will not only rent a car but also have friends.

No airport pickup, changed the car model, other aspects were okay.

Good service attitude and easy communication.

Alex was extremely thorough in explaining the rental details and insurance limitations relating to crossing into the occupied zone of Cyprus. At the time of vehicle handover Alex was again thorough in going over the vehicle identifying existing mark's and issues. The little Spark performed well on the roads around Cyprus and ended up being the most appropriate vehicle for my travels. I am more than happy with my dealings with Alex and Autounion and would be happy to recommend them as well as using their services on my next visit to Cyprus.

The car rental office is very easy to find, just a 300-meter walk to the left after exiting the airport. The paperwork is simple with no insurance upsells. We booked a Polo but received a very new Citroën C3. The trunk is spacious enough for two large suitcases and one small suitcase. The tank wasn't full, and you don't need to return it full either. Zakynthos isn't very big, so unless you're driving around the island every day, you won't use much fuel.

No se fijan en la categoria del coche solicitado... el primer dia me entregaron un coche de una categoría menor de lo que he pagado... puse una queja y tuve que volver para cambiarme el coche el dia siguiente, pérdida de tiempo y dinero... y a la hora de devolver el coche me cobraron por la limpieza ya que el coche estaba limpio solamente tenia algo de polvo normal las alfombrillas de la pisada de zapatos.. nunca he visto una cosa asi...

Con Qeeq solo por favor indicar que esta conpañia de coches no tiene oficina en el aeropuerto... hemos perdido tiempo buscándola...

The guy was very friendly and informative; he collected us promptly as arranged at the start of the hire. The whole process was easy.

Although it was a bit confusing figuring out where to pickup the car. Some helpful locals called the company for us and they came promptly to pick us up. Auto union staff was great, super friendly and professional. Would totally recommend them.

First of all, I booked a Nissan Note, but got a Polo instead, which was very old. I raised the issue of the size difference, but the staff said they classify cars based on the number of doors. The Note has 5 doors, and the Polo has 5 doors, so they are considered the same class. However, on the rental site, the Polo and Note have different prices. Secondly, the rental slip given to me did not even list the Note, which means if you book a Note, you will definitely get another model instead. Is this consumer fraud? Thirdly, on the last day, we filled up the gas to the original level when we picked up the car. We drove from the Wine Museum to the Black Sand Beach and then to the airport to return the car, covering no more than 20 kilometers. We added 10 euros worth of fuel, and the gauge didn't move. We added another 5 euros, and it still didn't respond. We suspect the fuel gauge might be broken. Adding fuel worth approximately 130 RMB for 20 kilometers with no change in the gauge is suspicious. When we returned the car, we explained this to the staff, but they pretended not to understand and eventually charged us an additional 10 euros. Very dissatisfied with this rental experience.

Excelente

Muy bien

Magnetic stripe credit cards cannot be used for deposits, but can be used for insurance payments. Additionally, I had to pay another 75 euros to get the car.

They were helpful. They must have a counter or some other sort of arrangements if they accept airport pickup.

N/A

The car was far below expectations. We did not get the model hired. The car was old (58k kilometers) holes and stains on the seats. Clearly we got the oldest car on stock. No value for money. I will not hire there again

Booking worked well ,on par with other sites. Did not notice any price drop protector

Pickup is inconvenient, not suitable for first-time tourists in Athens.

They are helpful ... good communication with us and accept to give us 2 hour's additional to drop the car

Fantastic service from the staff when we had a flat tire during the rental

Confirmation documents should include phone number to the actual car rental company and how/where to find their rep in the airport

Yes recieved the correct car i requested

No didnt require QEEQ TO GET INVOLVED

Explanation of location is missing!

good company

Only negative thing was that it was very difficult to find the pick-up location. It took over 30 minute after one guy from the other company helped us out. Please share this information clearly.