AUTOUNION CAR RENTAL REVIEWS IN NEW ZEALAND

特にAutounion 自体に問題はありませんでした。問題はQEEQの資料に書いてあったAutounionの住所が間違っていたことです。車返却の為に早朝ナビの案内に従って行ったら、全く違う所に到着しました。そこにいたトラックの運転手に住所を見せたらここに間違いないという。QEEQに記載の住所が間違っていることが明確になり、私達は大変焦りました。帰国フライトは10:05で余裕なし。やむを得ず近くを走り回って偶然Autounionを見つけて事なきを得ました。但しこれはQEEQの問題でAutounionの問題ではないと思います。

Autounionの欄に書いたQEEQ資料の住所誤記以外は良かったと思います。Autounionの住所が間違っていますので、大至急調べて訂正して下さい。ナビがあっても住所が間違っていたら何の役にも立ちません。

All straightforward and easy as should be

Easy to use

Due to business trips, I frequently use car rental services, but I will never use this company again, even if the prices are very cheap. There are too many hidden charges. Firstly, the front desk staff deliberately slowed down their work because I didn't buy the insurance they recommended, and they found various excuses not to give me the keys. When returning the car, they told me that the front windshield had some scratches and asked me to pay for it. After cleaning the windshield with water, I found it was just dirt and not really damaged, but then they started finding other problems. Such disgusting service is really frustrating. The tricks are too many, with lots of hidden charges, and they even justifying it by saying it's just business. It's very obvious they are trying to rip off customers.

The service was average. They were closing in ten minutes and didn't send a car to pick me up from the airport. I had to wait until the next morning to get the car, causing me to spend the night at the airport.

Overall satisfied, but some staff members need to improve their service quality.

Yes recieved the correct car i requested

No didnt require QEEQ TO GET INVOLVED

Great experience, very honest. I didn't inspect the car at pickup, and at return they found a crack in the glass. I was a bit nervous since I didn't buy extra insurance, but the staff who handled my rental quickly clarified that it was caused by the previous renter and assured me it wasn't my fault. This shows the company is very trustworthy. Kudos!