“A very Good and Comfortable Driving experiences at London”
About Alamo:10.0/10
I have a very good experiences on the car rental . when return car the Staff Name Marina . she was perfect and she guild us the best and help to drop us at the station.
Additionally , I have a very good and comfortable driving with the car .
We returned the car two hours early, but the bill came a month later, showing an extra day's charge for late return. After presenting evidence, over two weeks have passed with no response.
“London - Windsor - Dover - Stonehenge - Cotswolds - Peak District - Lake District - Edinburgh - Isle”
About Alamo:8.0/10
The service attitude at the store was pretty good, there were no upsells, and there was no waiting in line. However, we were very dissatisfied with the handling of the accident aftermath. The accident was entirely the other party's fault, yet they still charged us £1500 when returning the car. It's been over three months since we returned home and we have yet to get our money back, with the excuse that the other party’s insurance has not compensated them.
The staff is very responsive and nice, and the picking and return process are very smooth.
They can allow us to pick the more suitable one for my family at spot.
About QEEQ:10.0/10
Very excellent platform with user friendly and good response when I made some enquiry after booking
I returned the car on time, but the rental company said they couldn't find it. They claimed they found it the next day and charged me an extra day's rental.
This is not the car I booked at all. They gave me a small car that couldn't fit my luggage. They asked me to pay extra to upgrade to a bigger car, which I didn't do. So they gave me a manual car. This is ridiculous.
“Car Rental - Sheraton Heathrow, London - Oxford - Sheraton Heathrow, London - Renaissance Heathrow,”
About Alamo:10.0/10
Pretty good. I picked up the car on the second day from a location just 10 minutes away from my hotel. The process was simple; I only needed a credit card and driver's license. They also asked for a translated copy of my driver's license. Overall, it was a good experience.
The car rental service was decent, but the vehicle was in poor condition. The first car they provided was very dirty and had already driven over 60,000 miles. While driving it, I realized it was too large and too tall. We kept searching for a 7-seater car in every city but couldn't find one. Each branch said they could only check their own inventory and not other branches'. They told us we had to call other branches ourselves to check availability.
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