From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4574615222
logo_img
You are now a free-trial Diamond Member. Enjoy exclusive discount on your bookings.
Find Your Cheap Alamo Car Hire in Madrid

CAR RENTAL REVIEWS ON ALAMO IN MADRID

Average rating on Alamo in Madrid: 7.7 /10

Montague Clare

View more >
Reviewed: Wed, May 22, 2024
About Alamo: 8.0 /10
It was okay.

Jonas Wilson

View more >
Reviewed: Wed, May 15, 2024
About Alamo: 8.0 /10
The car was upgraded to a Volvo, which was great. The service staff, Miss Blanka, was very enthusiastic.
About QEEQ: 8.0 /10

Everley Evan

View more >
Reviewed: Wed, Mar 6, 2024
About Alamo: 8.0 /10
Average

Mavis Sandy

View more >
Reviewed: Wed, Mar 6, 2024
About Alamo: 10.0 /10
Initially, we were given a new 7-seater Sorento with 1300 kilometers at Atocha. It had all the features and was easy to drive, but it was uncomfortable for six of us. After discussing, we found that only the airport had an Optima available. So, I drove the Sorento to the airport to exchange it for the 75000-kilometer Optima. The car was in decent condition, no insurance sales pitch, and the exchange process was smooth. Overall, a good experience!
About QEEQ: 10.0 /10

Dorothy Hansom

View more >
Reviewed: Wed, Mar 6, 2024
About Alamo: 2.0 /10
When picking up the car, it had two bars of fuel, and we returned it with the same amount. However, they still charged us for fuel. The staff acknowledged the mistake when we questioned it, but a month has passed and the refund has not been resolved. Additionally, we had already purchased super insurance at the time of booking and showed it to the staff when picking up the car. Yet, the receipt at return included insurance charges and related taxes. These additional fees amounted to two-thirds of the original rental cost. This is the first time we've encountered such an issue after many self-driving trips both domestic and abroad.
About QEEQ: 8.0 /10

Bernard Sara(h)

View more >
Reviewed: Wed, Jan 10, 2024
About Alamo: 2.0 /10
This car rental experience in Spain was the worst I've ever had abroad. Firstly, I booked a Mercedes E-Class luxury sedan, but they gave me a DS7 in poor condition instead. They insisted it was a car of the same class and that it was the last car available at the location, so I had to take it or wait a day or two for another car, which felt like a complete scam. Secondly, the service was incredibly arrogant. Even though I booked to pick up the car at 10 AM, the staff refused to open the doors for me. I waited from 9:30 to 12:30 to get the car, and the entire process was slow. Additionally, the car I received had a tire malfunction warning, and the staff insisted it was normal, causing the car to wobble for the first half of my trip. I had to visit several other branches in different cities to barely fix the issue. When problems arose, the store did nothing to help and pushed all responsibility to the rental company, resulting in delayed handling of any emergent situation. Overall, this experience deserves a negative review for the rental company.

Cora Hume

View more >
Reviewed: Wed, Apr 10, 2024
About Alamo: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Hedy Michelson

View more >
Reviewed: Thu, Nov 23, 2023
About Alamo: 10.0 /10
Very good

Maurice Edie

View more >
Reviewed: Thu, May 2, 2024
About Alamo: 8.0 /10
The staff were pretty nice and enthusiastic. However, they did mention the need to buy insurance at the store, which might be due to different understandings of the two insurance models. Originally, I wanted to rent a touring car, but they gave me a Lynk & Co.
About QEEQ: 10.0 /10

Antonio Lancelot

View more >
Reviewed: Thu, Aug 17, 2023
About Alamo: 2.0 /10
Full insurance was charged both domestically and in Spain! Everyone, do not buy any insurance or full coverage on domestic platforms. Purchase it at the car rental office instead.

Dave Winifred

View more >
Reviewed: Sun, Feb 18, 2024
About Alamo: 10.0 /10
Very satisfied; the car we received was a new model with only 500 kilometers on it. There were three significant scratches during the car inspection, which were confirmed by the store, and returning the car was hassle-free.
About QEEQ: 10.0 /10

Barret Sander

View more >
Reviewed: Sat, Feb 24, 2024
About Alamo: 10.0 /10
The car pickup was quick. Since the reserved car was being washed, we had to wait for 20 minutes, so they gave us another car instead. It was new and easy to drive.

Veromca Juliet

View more >
Reviewed: Sat, Apr 20, 2024
About Alamo: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

Rudolf Sophia

View more >
Reviewed: Mon, Oct 2, 2023
About Alamo: 6.0 /10
Though we had already chosen insurance on the Zuzuche website, the rental company still charged us for insurance. They explained that it was because the insurance policies are handled by two different companies, and many people end up buying insurance again.

Rock Mac-

View more >
Reviewed: Mon, Feb 26, 2024
About Alamo: 8.0 /10
Everything else was fine, but finding the pick-up and drop-off locations was very frustrating. Also, the store's contact number is a general customer service line that is difficult to reach a real person and not directly the store, making it very inconvenient to get in touch.
About QEEQ: 8.0 /10

Maggie Barnard

View more >
Reviewed: Mon, Feb 19, 2024
About Alamo: 10.0 /10
The reception was warm and efficient, with straightforward pick-up and drop-off procedures and no hidden charges.
About QEEQ: 10.0 /10

Cecil Cronin

View more >
Reviewed: Fri, Feb 16, 2024
About Alamo: 2.0 /10
The staff had a poor attitude and looked displeased, like we owed them money. The wait time for the car was long. Only the store in Spain was like this.
About QEEQ: 8.0 /10

Vera Robbins

View more >
Reviewed: Fri, Dec 22, 2023
About Alamo: 8.0 /10
Satisfied, but there were still insurance sales pitches.
About QEEQ: 8.0 /10

Aubrey Holmes

View more >
Reviewed: Fri, Apr 12, 2024
About Alamo: 4.0 /10
The car I got was much bigger than what I booked. The roads and parking lots in Spanish towns are extremely narrow, making it difficult to drive. The car was in poor condition and had a broken taillight. The most ridiculous part: they gave me a car with 8 liters of fuel and either I had to return it with at least 8 liters, or prepay for a full tank and return it empty. This policy clearly aims to take advantage of you, as it’s nearly impossible to return it with exactly the same amount of fuel. I've rented cars in multiple countries over the years, and this is the first time I encountered such a situation! The contract amount was wrong, and the staff said they would send me the correct contract later. I waited for 4–5 days but received nothing. After multiple attempts to coordinate with the rental car company’s customer service, I finally received it, but it still had errors. This country just feels unreliable overall!
About QEEQ: 10.0 /10

Tom Funk

View more >
Reviewed: Fri, Apr 12, 2024
About Alamo: 4.0 /10
The car was significantly larger than the one I booked, making it difficult to drive and park on the narrow roads and parking lots of Spanish towns. The car was in poor condition with a broken rear taillight. The most ridiculous part was the fuel policy: they provided the car with 8 liters of fuel and required either returning the car with no less than 8 liters or prepaying for a full tank and returning it empty. This mechanism is clearly designed to take advantage of customers, as it's impossible to return the car with exactly the right amount of fuel. In many years of renting cars in various countries in Europe, America, and Australia, this was the first time I encountered such a policy! The contract amount was incorrect. The staff promised to send me a corrected contract later, but after waiting for 4-5 days and following up multiple times with customer service, I finally received it, but it still had errors. The overall experience in this country felt very unreliable!
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
2030
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
2030
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11

Pick-up at

10:00

Drop off at

10:00
  • 00:00
  • 00:30
  • 01:00
  • 01:30
  • 02:00
  • 02:30
  • 03:00
  • 03:30
  • 04:00
  • 04:30
  • 05:00
  • 05:30
  • 06:00
  • 06:30
  • 07:00
  • 07:30
  • 08:00
  • 08:30
  • 09:00
  • 09:30
  • 10:00
  • 10:30
  • 11:00
  • 11:30
  • 12:00
  • 12:30
  • 13:00
  • 13:30
  • 14:00
  • 14:30
  • 15:00
  • 15:30
  • 16:00
  • 16:30
  • 17:00
  • 17:30
  • 18:00
  • 18:30
  • 19:00
  • 19:30
  • 20:00
  • 20:30
  • 21:00
  • 21:30
  • 22:00
  • 22:30
  • 23:00
  • 23:30
  • 00:00
  • 00:30
  • 01:00
  • 01:30
  • 02:00
  • 02:30
  • 03:00
  • 03:30
  • 04:00
  • 04:30
  • 05:00
  • 05:30
  • 06:00
  • 06:30
  • 07:00
  • 07:30
  • 08:00
  • 08:30
  • 09:00
  • 09:30
  • 10:00
  • 10:30
  • 11:00
  • 11:30
  • 12:00
  • 12:30
  • 13:00
  • 13:30
  • 14:00
  • 14:30
  • 15:00
  • 15:30
  • 16:00
  • 16:30
  • 17:00
  • 17:30
  • 18:00
  • 18:30
  • 19:00
  • 19:30
  • 20:00
  • 20:30
  • 21:00
  • 21:30
  • 22:00
  • 22:30
  • 23:00
  • 23:30
1/
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4574615222