ALAMO CAR RENTAL REVIEWS IN CANADA

Does not accept credit cards with UnionPay logo, and even VISA is not accepted.

We booked a BMW 3 series or equivalent and ended up with a 4x4 AWD infiniti! Amazing customer service from all parties and will be using again.

Booking process easy, changed the dates several times before the actual booking! Absolutely amazing process.

Didn't use the car, experience was terrible

Very happy with the vehicle. Staff were helpful and accommodating. However, we did have a few issues: 1. We were kept waiting a long time for our vehicle, even whilst other customers who came to pick up their vehicle after us were given theirs. 2. Despite insisting on a 4x4 and having been assured, both pre and post rental, that we would be supplied a 4x4, we were almost not given one. Had I not insisted at the time of pickup, our vehicle would have been given to another customer. (It was the last vehicle but one and I heard customer services offer it to another customer before I pointed out to them that I had insisted on a 4x4 and that had been agreed). 3. The QEEQ deal included a free tank of fuel. This caused issues both at pick up and drop off. When I raised it with them, staff at pickup did not appear to be aware of this and did not know how to mark it on the reservation . Staff at drop off therefore initially tried to charge me a tank of fuel, which caused a delay on drop off.

Very good service and good deal.

It seems that there's a communication issue between the pick-up location and the rental platform. The location had no cars available, but I could still place an order online. After placing the order, I couldn't actually get a car, and the refund process took a long time. My order has been unresolved for over 10 days now, which is very frustrating.

There was no Toyota CHR at the pickup location, so I got a large SUV, a Ford Explorer. It was two levels higher than expected! Great surprise!

Estuvo espectacular coche nuevo y súper limpio ágil la recepción y entrega!!

No conocía la página y resulto espectacular

Nous aurions aimé lors de la restitution du véhicule avoir un écrit pour dire que le véhicule rendu était en parfait état. On a rendu les clefs et au revoir.

Rien à dire tout était ok

Es la primera vez que la renta de un auto es muy fácil y respetan la tarifa sin argumentos de que debes comprar más seguros. Fue muy rápido

Muy bien. Es la primera vez que uso qeeq y están dudosa, pero todo salió excelente.

Very satisfied

Very impressive, I paid 300 dollars and got a new BMW X3. Great value for money.

Picking up and exchanging the car is extremely convenient.

ほぼ新車で良かった。

Very satisfied, will use this company again next time.

A very good company with high efficiency in picking up and returning cars.

O carro era novinho, estava super limpo, foi uma experiência excelente.

Site muito fácil de mexer, rápido o processo de reserva e o melhor de tudo, preço incomparável!! Super recomendo

One of the best car rental experiences I've had in the past 10 years. Free upgrade to a 4-wheel drive, perfect for winter in Canada.

Tout c est très bien passé

Bien passé

The staff were excellent, driving out of the ick up area, warning light, tyre pressure low in one tyre. NO HESITATION, different car, the BMW which I had for a week.

Returning car was difficult to find on Union station. A note on paper work to say entrance to rentals is underground behind Bay st would be helpful