ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

my flight was delayed so i arrived close to closing time. i called the office and they said they would wait for me. that was very reassuring and kind.

The car conditions is good but not exception, services is speedy and promptly. But add up to full coverage insurance is a bit costly.

Very food price and convenient, but need improvement to the selection filter of the App.

The car provided did not match the photos. Upon arrival, I found that the car arranged was not a Renault, but a smaller model, which was completely inadequate. I had to pay extra to choose another car.

Le véhicule (une Tesla modèle S) n'était pas rechargé entièrement : Charge à 70% au lieu de 100%. Un pneu était crevé : le voyant de sécurité s'est allumé moins de 5 miles après notre départ de l'agence de location (aèroport d'Edimbourg). La ceinture de sécurité côté passager fonctionnait mal.... Bref, j'ai perdu une demi journée de mes vacances pour ramener le véhicule à l'agence pour qu'il soit échangé par un autre.

The best experience I have ever had picking up or dropping off at Edinburgh Airport!

The response was fairly quick.

Exceeded my expectations. Very friendly staff. Good car. Absolutely nothing to complain about :-)

As a return customer, I have been used to the process. No issues.

Staff is very professional and nice.

A false nail and ice cream wrappings were found in the car during our rental. AC was not working throughout the whole rental, and was needed on a particularly hot day in the UK

Speedy confirmation, good prices

The staff at the counter are really nice and proactive. They helped me as there was a problem. The cars are not brand new, they can be a little old so the drive isn't as nice. But still very good.

Very easy to use and quick. They usually have the best prices online. I hope they stay this way.

very good

The car i was given was a Jaguar XE. M, it was ok, it had really good features inside the car, but it was really juicy. I think the car has not been given a service. Also the car was dirty inside and out. But Monika at Alamo was amazing and her customer service was excellent.

This car could not fit 3 cases in the back . Poor space for a family suv that was booked. Not Alamos fault at all. Service in Alamo is superb.

Alamo is great as normal

They said they would refund my deposit within 5 days, but not only did they not refund it, I was inexplicably charged 100 pounds in two installments—first 65 pounds and then 35 pounds today. They didn't even tell me why or what fines these were for.

The staff were very attentive and explained everything clearly.

Just want to point out that I return with full tank, however due to the difficulty in finding the return site, I wasted a bit of time around to find the place and eventually the meter is just a little bit away from the F mark and yet your staff added 30 GBP to my bill. I understand that 30 GBP meant half tank of petrol, this is very unfair!

The location is very convenient, right next to York train station.

There is no Alamo sign, only an Enterprise sign, so I spent some time trying to find where to go to get the car. Georgina at the pick-up desk was great; pleasant and thorough. Easy return process once I knew where the office was.

Does not accept magnetic stripe cards