ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

The staff were not very helpful, focusing on recommending insurance during pickup. After returning the car, I realized I left a water bottle inside. I went back to the return location within half an hour to inquire, but they said they did not find the water bottle. The website offered navigation for free, but the staff claimed there was none and said we had to pay for it.

I had a great experience 20 minutes To pick up car less than 10mins to drop off great stafff quick and easy

Great quick and easy

Absolutely amazing friendly service with a smile. You absolutely get that VIP feeling when you hire from Alamo. Car was very clean with no damage and get drive.

The pick up and drop off were handled efficiently and there were no queues. The car I booked was an intermediate car but I was downgraded to a Nissan Juke, a subcompact Jeep that could only take one big bag in the boot and I had two large bags and an electric guitar plus two hand luggages. It was a disappointment to be downgraded but the Alamo agent wanted to charge me GBP 10 per day for an upgrade and there were no intermediate cars. I was offered either a Nissan Juke or a Vauxhall Astra, both of which were smaller than the car I booked. I am very disappointed and hope to receive a partial refund for this downgrade. There was a problem with the petrol gauge. I pumped petrol until it clicked off. When I drove off to return the car I noted that the petrol gauge was still one bar below full which is what it was when I pumped GBP 8.24 worth of petrol. So I drove back to the petrol station and it clicked off again after I pumped GBP 2.24 worth of petrol but I added a little more till GBP 2.40. The petrol gauge still showed one bar below full tank. I pumped another GBP 1.17 of petrol and it clicked off again but the gauge still showed one bar below full. So I just returned the car with the petrol gauge showing one bar below full which is what it showed before I topped her up the first time!!!!! There must be something wrong with the petrol gauge.

It was very easy to book using the Easyrentcars App.

スタッフの対応が素晴らしかったです。 車自体もココから選べと言われたので ベンツにしました。 勿論無料で。 アップグレードや保険の勧誘が心配でしたが全く有りませんでした。

I like renting a car from Alamo, because their custom service is quite good in US, but this time I hired in UK and again, their custom service was pretty high standard and I am not sure if Scottish ppl are so helpful or what, their quick service and manners were great. What I was surprised was they called us after I went a car while I was waiting for my flight.... everything was so quick and smoothly managed. I am very happy with that.

I have to say thank you for quick response when I needed to cancel my bookings and confirm with me few times to make sure it has been cancelled or not. Appreciated that.

This rental company is located near the Waterloo Underground Station in London, offering a high cost-performance ratio. Compared to renting a car at Heathrow Airport, the prices here are more affordable. It requires two subway transfers and nearly a kilometer of walking to get here from Heathrow Airport.

This is a rental company located near Waterloo Station in London, offering great value for money. Compared to renting a car at Heathrow Airport, the prices here are more affordable. To get here from Heathrow Airport, you need to transfer twice on the subway and walk nearly a kilometer.

No contract or invoice sent upon collection or completion of the rental Not good in that respect!

Nice car. Very helpful counter staff, and choice of vehicle and super quick to give back

I liked that someone came out to meet us and go through the process without having to wait in line. Also having him program in the coordinates location to return the car was brilliant,

Very easy to use and very responsive to everything.

Excellent service,everything smooth.

There were staff members onsite to guide and arrange.

Very Good

Very Good

They gave me a car with a broken headlight and told me to fix it myself. They promised a reimbursement when I returned the car, but instead, they said they could only mail a £15 British cheque to my address in China.

Excellent

Perfect

The vehicle had a number of items which needed to be taken care of: Computer kept alarming us that the Oil Fuel was filled too much Midway we were warned to add more AdBlue (refunded by Alamo) After the first use we were warned to top up the wiper fluid. Apart from that, Alamo service was very great and supportive

Always love ERC.

The staff was very helpful and when we encountered a difficult situation in our travel they helped by providing us with additional resources.

I was given a choice of Insignia, Kuga or Qashqai and chose the Qashqai. Lovely new car although the boot was a bit smaller than anticipated. Service was great, the young guy even asked if he could help with the bags. Quick pick up, minimal paperwork and overall a very good experience.

It was a very simple process to get the car. Friendly staff explained all the fine details about the car hire and the charges.

Booking was very simple and easy.