There were no obvious signs for the parking lot location, which was the only downside. The car's performance was good, and the service was also satisfactory.
Very average. They said the reserved model was unavailable and replaced it with a BMW 2 Series, charging extra. Insurance was also charged additionally, taking advantage of customers who are not well-informed.
Car pickup was smooth. Returning the car at Frankfurt Central Station was challenging due to complex and congested traffic. The return instructions were not detailed enough (missing parking lot pictures, exact name, and specific parking level).
The pick-up location provided was incorrect, misleading us to think it was close to the train station. We ended up spending 20 euros on a taxi to get to the pick-up point!
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