The company's service is good, the procedures were handled quickly, and there are plenty of vehicles. I booked a Golf but received a brand new BMW 318 instead. They did not excessively upsell insurance products at the counter. Overall, I am satisfied.
The rental process in Madrid was straightforward. In Barcelona, the return inspection was stricter, likely because the return and billing reviews are handled separately. The return team thoroughly checks the vehicle's exterior regardless of the insurance type the customer has purchased.
Very good, the handsome gentleman provided excellent service. We presented the rental confirmation, original driver's license, the translated version provided by QEEQ, and our passports. It only took a few minutes to get the car.
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