NOLEGGIARE CAR RENTAL REVIEWS

Terrible experience. They inspected the car with a magnifying glass, charged 100 euros for a small scratch, 300 euros for a dent, and 50 euros for being slightly low on fuel. In the end, they charged 550 euros. The worst part is that the damage was not caused by the renter, and it was hard to see anything when picking up the car in the dark.

Car was damage Car was without fuel and I was in a rush I had to search fast to filled up Car had smoke cigarettes smell Car was not properly cleaned inside

Excellent - but they tried harder than other companies to upsell me.

First of all, it was my mistake; my license cover had a registration certificate inside. However, the store staff told me that you can modify the order online, but your staff insisted that it couldn't be changed.

Security deposit held

They tried to make us purchase additional travel insurance even though we had complete coverage through Axa. I however was hoodwinked and ended up buying cross border coverage for the whole rental even though we spent part of our time in the country in which the car was rented. Also the return car experience was difficult in the airport.

booking platform was excellent

Staff shortage

Dishonest service. They charge you extra for everything if you're too honest. Border crossing fees, mandatory insurance, various tricks.

Very satisfied

The service was decent

I booked an automatic, but after a long process, the contract ended up being for a manual. The contract didn't clearly specify the type of transmission or fuel. The place to finalize the contract and pick up the car is far apart, about a 20-minute walk. The shuttle bus was also very slow.

The person at the counter is an excellent customer service person.

First of all, when renting a car in Sicily, do not purchase additional insurance from Zuzuche. Always buy it from the car rental company; otherwise, the deposit will be extremely high. My deposit was 800 euros, and in case of an accident, you need to pay upfront. The repair costs for car damage in Europe are high, and it can be a significant amount if problems occur. Sicily is very strict about car damage inspections, including any scratches on the paint and rims, which will require compensation. The vehicle was quite old and not very clean. The front side windows fog up when the air conditioning is on. For Japanese cars, anything over 110 km/h with a side wind feels unstable, and since the speed limit on Italian highways is 130 km/h, it was very tiring to drive.

Poor service attitude, difficult communication, presence of misleading and forced marketing.

Overall pretty good

Overall quite satisfied

I hoped for luxes but i get MG

Pretty good overall, but they won't assist you before 8 AM even if someone is there.

When I picked up the car, the fuel tank was not full, even though the agreement stated to return it with the same fuel level. I returned the car with more fuel than I picked it up but still got charged 58 euros for not refilling the tank. Additionally, the car model was not as promised. This company is quite deceptive. Be cautious when choosing them.

The contact number on the rental order is incorrect!