Counter staff were fantastic, friendly and helpful, and although the Nissan Tiida was in very poor bodily condition (held together with tape in a particular place), it actually went well enough, but I honestly do feel it is time this car was pensioned off!!!
Car was ok. Not what we booked - It was bigger so it increased our fuel costs.
Biggest problem came from the customer service when we had a problem we needed help with.
We lost the keys. The car was keyless entry and push button start. BRC bascially told us to call a locksmith - any locksmith and sort it out ourselves they didnt have a preferred provider. but because of the keyless entry, locksmith could only open the car to get out lugage out . We asked BRC for a set of spare keys - they said they didnt have any and again we were on our own. Luckily there was a Suburu dealer in the town we were in and they said it needed to be towed to them and whole key system replaced. it took five days to fix, 4 days longer and $800 more because BRC didnt have a spare key for their car. they were really disinterested in helping and we were completely on our own. luckily we spoke the language and could navigate the system.
“I will just go with a top class well renowned rental company next time save me the heart ache”
About Bargain Rental Cars:3.0/10
The car was 13 years old hail damage on roof poor condiiton paint faded just bad choice I should of not booked worst ive ever had ill never go through BRC again and it wasn't what I was ment to get just so poor the car wasn't even worth the money I paid to rent it you'd sell the thing 500 second hand
I strongly advise against renting cars from this company: their cars are all very old second-hand vehicles. They gave me a car that had over 290,000 kilometers and made strange noises—it was extremely shabby inside. I don't understand how they can rent out cars that should be scrapped; it will ruin your entire trip. Although the service attitude was okay, I strongly opposed them and they gave me a different car, but it wasted several hours of my valuable time. If your English isn't good, it’s even more troublesome. Rent-a-car companies really shouldn't cooperate with such a company.
The car was in really good conditions. Customer service was excellent, pee were provided with all the necessary information at pick up. We were picked up from the airport and after drop off we were accompanied to our hotel! Amazing!
This rental company is very bad. 1. The pick-up service was over an hour late. 2. The car they provided was in poor condition and the charging port didn't work. 3. They charged us unfairly after returning the car, insisting the tank wasn't full even though we had just filled it up, costing us several extra NZD.
waited 1 .5 hours to be picked up as bargain rentals didnt drop car off at pick up point after hours. car was terrible going up hills and front end of car has a big problem. no apologies for delays 4 other groups same vote.
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