I found that the car (Kia Rio Sedan) was not very well suited to a shorter driver (5'3") as the seats were very low. My line of vision was not great and partially obstructed by the steering wheel. This same issue applied to side and rear windows.
We didn’t get the exact car that we booked. It is similar size only. Somehow, we have searched and would like to drive what we want. Sometime, brand and exact model are the key for customer satisfaction. My trip went smooth but could be more pleasant.
About QEEQ:10.0/10
Great experience booking car via EasyRentCars.com. Surprise how easy it was. Lots of options from various car rents to compare and choose. The top surprise is the automatic system to check for lower price and I got good rebate from rebooking back. Thanks for great app and easy to use.
Slow process to pickup car which unfortunately is an all too common experience. Agent wanted me to sign off on condition of car before seeing it which again is something I've experienced before but really irritates me. Otherwise the car itself was in good condition and suitable to our needs.
About QEEQ:10.0/10
Excellent price at the time I booked and everything went smoothly. I would use again.
Waiting for the car take a little bit long (around 40mins), but the service is quite good. He give me another model car which it’s new car model and due to the engine is fuel economy, it help us to save more money
We booked after an Alaska cruise. The pick up location is a short taxi ride (easy walk if no luggage) from the cruise terminal. The Dollar agent was very helpful: helping with luggage when we arrived and departed; printing map of our planned drive and suggesting points of interest; planning route to hotel.
Car was close by and ready. Return was easy, with receiving person getting trolley and helping with luggage.
About QEEQ:10.0/10
Booking was easy and arrangement with rental agency very smooth.
“Toronto - Niagara Falls - Kingston Thousand Islands National Park - Toronto”
About Dollar:10.0/10
Car pickup and drop-off at Toronto Airport were clearly marked, making it easy to find and highly efficient. During pickup, they check documents (reservation, passport, driver’s license, international driver’s permit, credit card). Since we prepaid, the process was quick, and we got the keys immediately. The car, a Toyota Sienna, was likely parked the previous day. Returning the car involved a fuel gauge check, vehicle inspection, and printing the return receipt, all done seamlessly and efficiently. However, the drop-off area at Toronto Airport was quite congested. We chose to return the car at 10 PM, but it was still very busy, so plan for extra time.
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