“Excellent and Honest. Highly recommended to rent car from them”
About ASIA CAR:10.0/10
I really need to comment the excellent customer service from this company Galaxy Asia. The counter staff speaks good English and explains every process to me clearly including the deposit which he swaps my cc and show me it's just for pre-auth. Reaching the car, he will also help to identify old marks to ensure i'm not responsible for it. I wanted to give tips for their excellent service but was rejected!
Car required a wheel alignment as anything over 100 and the steering wheel slightly shook. However everything else including the counter staff was great. Would definitely recommend.
I was booking Myvi, but get free upgrade to Bezza, after see my friend Luggage feeling quite lucky can get free upgrade. Staff friendly and nice, helpful and knowledgeable.
About QEEQ:9.0/10
As first quite confuse, a lot different price. Overall still quite ok.
Anderson and Faizal were very clear in their explanation. Always smiling and always checking that we understood. They also reminded us about the need for parking coupons and Touch an Go cards - and where to get them
Was a lot more confident after that and enjoyed riding around for 4 days
The Full tank to Full tank policy was GREAT!!
There was only one counter staff and she was not at the counter when we arrived. She was away from the counter for 10mins as she had to settle a dropoff of another customer.
Collection process took approx 15 mins which includes paperwork and brief intro to the car. As there was another fellow customer before us, the total waiting time was approx 25mins before our turn.
Total time to collect the car was approx 45mins.
About QEEQ:10.0/10
Very smooth booking process.
This is my first time booking and will book from thus website again.
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