BUDGET CAR RENTAL REVIEWS IN JAPAN

The staff had a good attitude, and there was no need to queue for both pick-up and drop-off. However, some improvements are needed: First, they didn't speak any English, not even basic phrases; second, they were not very familiar with the procedures, and mistakenly treated a prepaid order as a pay-on-spot order, but luckily I had a printed copy of my reservation to avoid being charged twice; third, there was no receipt after returning the car, and I confirmed multiple times that there was indeed no receipt to be given.

Completely unable to communicate. Is an IDP obtained by overseas students not recognized? Ridiculous. At another car rental company, I rented a car without any issues.

Good service and friendly attitude. They recommended a highway toll package suitable for our trip.

They don't rent cars to Chinese people.

Satisfied, the staff were very friendly.

There was no queue at 9:30 in the morning. I was the first one.

It's okay.

Pickup was very fast!

Very satisfied. After exiting the airport terminal, I called the rental company, waited at the door of gate 1 on the first floor, and someone came to pick me up in about 10 minutes. Although the pickup location is farther compared to Timescars, it's okay since they drove me there. The key point is that the car is great!

The staff can speak Mandarin, which makes communication easy

They managed the queue well, explained the rules clearly, and the procedures were not complicated. They were also patient in answering questions.