RIGHT CARS CAR RENTAL REVIEWS IN NEW ZEALAND

Great service, timely and efficient!

Noone in office, no car was made available for us. They couldn’t find my number to call us. We ended up using a different company Which delayed us 2.5 hrs trying to sort out. Will actively tell people to never use this company

Like: The car we order hadn’t been returned so we got an upgrade cwhich suited our needs better

Like: Cheerful friendly obliging and helpful staff.Car excellent.Pickup and dropoff super easy.Could fault nothing about my experience with this company.

One guy working in the office AND doing pick-ups and drop-offs. So he just tells everyone he's 5 minutes away, even though he is busy doing other things, including spraying the cars down. No full tank of fuel.

Like: Value for money no fuss relaxed friendly kiwi approach
Dislike: ?

The process was very quick.

At the airport, we called for a pickup. The pickup location is outside the 2-door exit, not in the parking lot, but at the shuttle bus stop on the left. It takes 10 minutes to get to the company. The young foreign guy who received us was very friendly and quickly completed the formalities for us. Returning the car was also very smooth, the same staff member drove us to the airport and even helped us with the luggage cart. Overall, it was a very pleasant experience.

The car was old and vastly different from the same category models. The address and phone number provided were incorrect, making communication extremely inconvenient. Their cars are not suitable for self-driving tours.

Like: Thanks Rav for awesome & friendly service.

Car condition was poor. Lots of scratches and dents and yet they said excess would be $3500 when it was $2500 and should actually be even less.

Like: Pick up from airport and dropped off cheers.
Dislike: Nothing to dislike. Good people to deal with.

Like: The car was great, no problems, and affordable.
Dislike: It did take a very long time for him to arrive, and he had told us ten minutes without a follow-up call.

Like: I was really surprised by the great customer service I received from these guys. My flight was delayed due to bad weather but they had kept abreast of this and were waiting to pick me up at the airport. Pick up and drop off were super easy. Thank you!
Dislike: Nothing, it was really good :)

Not bad, the car was a bit old, but the service was good

When we got the car, it only had a quarter tank of fuel. After getting on the highway, it suddenly showed no fuel. We barely made it to a gas station and added 40 NZD, but the gauge didn't move much. Feeling very anxious, I added another 30 NZD, and then it showed 80%. In the end, all we did was drive from the airport to the city and back, not anywhere else. So, if I had to return it with a full tank, 10 NZD of fuel would have been enough. The rental company refused to refund the extra fuel I added, saying the reason was the boss wasn't around. So I hope you can help coordinate this.

Like: Outstanding friendly service. Staff went way beyond their call for duty. Stretched their services to such a great extent to accommodate our demands. Free upgrade of vehicle, free extended after hours return, offered us friendly personal advice and travel tips. Overlooked a small scratch without charging us extra. Highly recommend.
Dislike: A short delay in picking up but no worries at all.