They required additional insurance, provided a different model than requested, and the car had severe scratches. It's easy to get scammed if you're not careful.
“I was hoping to get the same car I booked online. However, the similar vehicle was very nice.”
About OK Mobility:9.0/10
Qeeq booking did not explain the outside insurance coverage. At the pickup counter, the representative wanted to sell me the same insurance I had previously purchased online. I ask why do I need additional insurance since I already purchased it online. He said that it was a 3rd party insurance and they have no control over it. Additionally, because I didn't purchase it at the counter, I was asked to leave a $2,000USD as deposit.
Aggressively pushing sales, insisted we buy. Even though we said no, they kept pushing. In the end, they claimed to upgrade our car but it was actually the same price.
The pickup location is relatively easy to find following the store's directions, although it's a bit far. The staff clearly asked if I wanted to add full insurance. Unlike some employees at Europcar who lack credibility.
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