There was no Chinese service, so I had to muster my courage and use my broken English to rent a car. They tried to sell insurance and various local tour tickets of San Francisco, but I pretended not to understand and just replied 'no need'.
Since I live in Europe, I chose one of the biggest rental brands in Europe... But OMG, the LAX pickup location is shared with Advantage... We waited forever at the airport and didn't see a Europcar shuttle... Only after asking at the information desk did we find out we needed the Advantage shuttle... Their shuttles come less frequently than those of other companies... We waited outside the airport for 20-30 minutes... When we finally arrived, the place was packed... We queued for about an hour... Initially chose a Jeep Grand Cherokee, thinking it was big enough... But got a small Mitsubishi SUV instead... Had to pay extra to upgrade to a Toyota 4Runner... Bigger car, not available in China... And that's it...
Language barrier, no Chinese service. The rental company only asked if I needed basic or full insurance. When I chose basic insurance, they added two mandatory insurances: PAI/PEC INSURANCE and RSP. I still don't know what RSP is! I originally booked a RAV4, but they gave me a Toyota Sequoia at the store. It was okay, just too big and fuel-consuming.
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