LOS ANGELES CAR RENTAL REVIEWS

Hertz invoice many service charges who was supposed to be cover by fee including conscession fee recovery : 16$80 Personnl accident 27$80

Good

Good

Good

Best

Best

Best

Best

Best

It was a really easy and cool experience with Alamo. I will probably do it again soon ;)

Really clear and easy way to book a car on line.

Car was good Waited in line for 20 minutes It took a long time to get from LAX to Thrifty, because the shuttle went to Dollar rent a car, which wasn’t close to Thrifty.

Everything was ok.

Not satisfied. I booked a Jeep, but upon arrival, there were only a few cars to choose from, and the only SUV available was a Buick. After checking, it costs 125,900, which is not in line with my rental price.

great car and service

easy to book and price was excellence for money

Made the mistake of using the bring back empty option, which was a lot more than what a tank of gas would normally cost.

great service, and easy to use.

The free mileage is only 100 miles per day. I didn't notice it when I placed the order, which is my responsibility, but they charge $2 per mile over the limit. I checked with other companies, and they usually charge $0.75 per mile. A round trip from Los Angeles to Las Vegas is over 500 kilometers, and visiting surrounding natural attractions would require over 1,000 miles. The rental car company staff said 100 miles per day is enough for city driving, but if I just wanted to drive within the city I would take Uber. If I didn’t plan to drive between states, why would I rent a car? I asked the rental company if I could get a mileage package or discount, but they refused bluntly and were very rude. My friend's rental car had a small gas tank. Before returning the car, we filled it up to 3/4 of the tank for $25, used 1/4 of the tank to drive to the return point, and they charged us $30. We reserved a child safety seat, the cheapest one, which didn't weigh much but cost $10 per day. We found the rental contract which stated $5 per day and got the price corrected. The office was messy, and all the customers I saw were Chinese. I wonder if the poor service attitude is because most of their customers are Chinese.

Good value for money

The staff was kind and considerate, the process was easy, the car was average, no frills, the radio didn't work. But all-in-all it was a good experience

Always an easy and great experience.

Waited for a long time in queue, as well as took a long time to wait and travel in shuttle bus to and from LAX

El coche estaba totalmente nuevo. Todo funcionó perfecto. Los empleados amables y diligentes. Ningún problema en todo el viaje lo que se agradece mucho cuando estás fuera de tu país.

Todo bien.

I thought it was enough to bring my car insurance card with me when I got the car, I didn't know that I needed more detailed information about liability, so it took me some time to find the info I needed on my phone. Checkout would have been faster if I had had those documents ready in advance.

Despite not being able to rent the car as my form of credit card was not accepted - the Alamo Staff were great - and did say i wasn't the first and last to be effected.

Worked well - and by far you provided the cheapest quotation

Everything went perfect, no picku-up lines, counter staff friendly, drop-off in less than 2 minutes

Very good and reliable serice with unbeatable prices

The car was well-maintained, very clean inside and out when I picked it up. The rental and return processes were very convenient.

Great car to drive around town

Great customer service